Site Reliability Engineer III (Traffic)

Summary

Wikimedia Foundation is hiring a mid-level Site Reliability Engineer (SRE) to join our SRE team, where we take care of the infrastructure that runs wikipedia.org and other Wikimedia Foundation projects. We are responsible for the entire infrastructure stack, from multiple data centers, through networking and interconnects, to 1000s of servers and the application stack that runs on them.

We are a distributed and diverse team of engineers with a drive to explore, experiment and embrace new technologies. We are along the path of transitioning our platform from a monolith to a hybrid microservices architecture and have implemented these microservices on our on-premises Kubernetes platform with an in-house designed deployment pipeline. We’ve adopted the Elastic Stack and Prometheus as our de facto logging and monitoring platforms. We automate the operational tasks with a mix of technologies, mainly Python and Puppet. 

We work in the open and document our work on our internal task management system (https://phabricator.wikimedia.org) and our technical wiki (https://wikitech.wikimedia.org). Feel free to check out our activities there.

We are avid supporters of open source software. If you have interesting open source contributions, let us know!

If you find what we do interesting and you enjoy the idea of working with a globally distributed team that runs a Top-15 website, we may be the place you’re looking for.

As an engineer in the SRE team you will be involved in defining and running the infrastructure and services that form the base of Wikimedia Foundation projects. This will include frequent work with other members of the SRE team to improve our infrastructure in terms of scalability, high availability, recoverability, monitoring and logging. You will participate in incident response and be oncall. You will also be frequently interacting with people not in SRE, like Security, Release and Software Engineers, who all strive to maintain and make Mediawiki and related software better.

You are responsible for:

• Performing day-to-day operational/DevOps tasks on Wikimedia’s public facing infrastructure (deployment, maintenance, configuration, troubleshooting
• Implementing and utilizing configuration management and deployment tools (Puppet, Kubernetes)
• Leading continuous improvement, by automating the installation, configuration and maintenance of services on our platform
• Assisting in the architectural design of new services and making them operate at scale
• Assisting in or leading incident response, diagnosis, and follow-up on system outages and alerts across Wikimedia’s production infrastructure
• Share our values and work in accordance with them

Skills and Experience:

• 2+ years experience in an SRE/Operations role as part of a team
• Experience with operating highly available infrastructure
• Comfortable with shell and a programming language used in an SRE/Operations engineering context (Python, Go, Ruby, etc.)
• Experience with package management for operating systems (Debian, etc)
• Comfortable with Open Source configuration management and orchestration tools (Puppet, Ansible, TerraForm etc.)
• Past exposure to automation and streamlining of tasks
• Communicative technical English

Additionally, we’d love it if you have:

• A history of contributing to Open Source projects
• Prior participation in the Wikimedia movement

The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. 

The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

The Wikimedia Foundation is a remote-first organization with staff members including contractors based in more than 50 countries. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated annual pay range of this position for applicants based within the United States is US$85,925  to US$134,289   with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location. 

All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at [email protected] or +1 (415) 839-6885.

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