Site Reliability Engineer (Platform)

Do you love working with the latest technologies? Excited about helping maintain, improve, and scale an environment that supports millions of customers and IoT devices? Passionate about code at scale?

If the above holds true for you, then we would love to talk to you! Alarm.com is looking for a versatile Site Reliability Engineer to work on our Platform team. You will be part of the team that focuses on supporting our backend infrastructure, both triaging and responding to incidents, supporting our deployments and the associated tooling, as well as analyzing our system for improvements and introducing new technologies to our stack. We work at scale – we have millions of customers and millions of devices sending us data all the time.

Very few companies innovate and develop across such a broad range of technologies as Alarm.com. This position is ideal for the candidate who seeks a small, friendly company culture where one can work closely with smart and highly productive people. Getting to work with cutting edge software and hardware to develop outstanding consumer products is the icing on the cake.

Required experience:

• Bachelor’s in Computer Science, Computer Engineering, or a related field 
• 5+ years of equivalent work experience in software development, with SRE, and/or Software Engineering 
• Strong object-oriented programming skills such as: C#, Java, C++, Python
• Experience with monitoring tools such as: Wavefront, Datadog, Prometheus, Libano, or SumoLogic
• Experience with capacity planning, code tuning, and work on a large platform
• Strong communication skills and experience working across different departments and with stakeholders
• Willingness to be on call to respond to incidents
• Willingness to support our production deployments + production maintenances, which can be outside of normal business hours

Nice to haves:

• IIS webserver experience
• Experience with technologies like Kafka, Redis, and Elasticsearch
• Experience with a CI/CD pipeline
• Experience with database design and development, SQL Server a plus

WHAT CAN YOU DO FOR ALARM.COM?

• Develop full stack software for a wide variety of platforms and technologies.
• Engage in the research, evaluation, and application of new technologies and methodologies to solve challenging problems.
• Take part in the entire project life cycle, from requirements development to deployment.
• Work hard and be flexible: we have quick development cycles, evolving requirements, and lots of cross-team collaboration.
• Exercise good judgment. Know when to work quickly, and when to build a robust solution. Your work will be used by multiple business units, so you will need to consider many use cases when developing.
• Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding
• Assist in capacity planning of our production environments
• Help support our deployments, both the tooling and monitoring, as well as responding to production incidents, working close with our monitoring and DevOps teams
• Bring your ideas! We want our engineers to collaborate on product development, not blindly build to a spec.

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more.  We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. 
For more information, please visit www.alarm.com.

COMPANY BENEFITS

Alarm.com offers competitive pay and benefits including a wide choice of healthcare options with generous company subsidy, a health savings account option with company contribution, 401(k) with employer match, paid holidays and paid time off increasing with tenure, paid maternity and paternity leave, company paid STD/LTD and life insurance, flexible spending accounts, and a casual dress work environment.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies