Site Reliability Engineer (Remote)

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

The ideal candidate for this role is a software and systems savvy engineer that is comfortable with designing, building, and integrating solutions across technical and business capability domains with cost and strategic implications. Solutions may consist of proven or unproven technologies or multiple implementation technologies at once within domains that experience rapid change.

Our Site Reliability Engineer would need advanced knowledge of infrastructure, scripting skills, and engineering disciplines. This role requires equal parts development and operations with a software engineer mindset. Using technical and operational skills, this role will increase application reliability at scale.

What you will do:

• Building software to help operations and support teams
• Write clean, high-performance, and well tested, infrastructure code with a focus on reusability and automation
• Develop monitoring, define SLAs, SLOs and error budgets for mission critical platforms while helping to coordinate product launches and reliability exercises
• Collaborate and contribute with other enterprise teams on Iron Mountain's digital transformation journey, including the impact on infrastructure, networks and security
• Work closely with Architects and provide support to senior staff, ensuring designs align with the technological and business directions across the company
• Support IT deployments with involvement Platform as a Service (PaaS), Software as a Service (SaaS), or Infrastructure as a Service (IaaS)
• Manage central platforms as a service for growth and scale
• Implement enhancements to the company's digital and data infrastructure, supporting internal customer's operational needs.
• Take part in on-call rotations
• Document previous "tribal knowledge" and eliminate tech debt

What you bring to Iron Mountain:

• Bachelor's Degree or equivalent and 3+ years of relevant work experience
• 1 - 2 years with provisioning automation
• Ability to be part of a team working 100% remote
• Experience with Operating System, troubleshooting and coding/scripting using high-level languages
• Experience with infrastructure systems that support enterprise data science and analytics capabilities, including streaming and real-time analytics
• Deep understanding of common scripting languages (Powershell, Python, Bash, Go).
• Experience working with on premise hyper converged environments (Nutanix)
• Experience working with virtualization platforms (VMware, Acropolis)
• Desire to deliver automation to the Windows and Linux Server platforms
• More experience with Linux Builds and Linux Operating Systems (RedHat) preferred.
• Experience with current pipeline tools (Terraform, Ansible, Jenkins, Packer, Git)
• Involvement in some on-premise to cloud migration or Application Modernization efforts
• Experience managing a full application stack with high availability requirements
• Full Stack troubleshooting experience including networking, operating system (Windows Server, RHEL/CentOS), HA Proxy, Nginx, RDBMS is preferred
• Experience leveraging monitoring tools to meet contracted SLAs with SLO and SLI responsibilities.
• Strong written and verbal communication skills
• Able to thrive in a collaborative and cross-functional environment
• 3 - 7 years experience as a Site Reliability Engineer

Category: Information Technology