Site Reliability Engineer- REMOTE USA

As a Site Reliability Engineer on our team, you will help design, build, maintain, and scale our new greenfield SaaS platform. As a believer of our DevOps practices, you will continue to automate all aspects of our software deployment and product delivery processes. You will report to our Infrastructure Manager and be fully remote.
Additionally, in this Site Reliability Engineer position, you will:

• Help design, manage, and support our new SaaS platform
• Build and manage highly reliable, redundant, secure, and scalable customer-facing infrastructure
• Design, manage, and maintain tools to automate operational processes
• Use monitoring tools to find problems, resolve and/or escalate to development and ensure that we exceed our SLAs
• Work closely with the development and QA team throughout the technology stack
• Participate in a 24/7 on-call rotation
• Collaborate with other developers, testers, and system engineers to ensure quality product enhancements
• Optimize like crazy; squeeze every bit of performance out of our servers
• Automate everything!

In order for you to take care of yourself both professionally and personally, we offer a total rewards package that includes a number of great benefits, including:

• Medical, dental and vision coverage paid by Company at 100% for employee & 50% for dependents
• 401(k) plan participation with 3% Company safe harbor contribution & 100% immediate vesting
• Unlimited PTO & 12 Company paid holidays
• Company paid short-term disability, long-term disability, basic life insurance, and AD&D
• Health Savings Account (HSA) for eligible plan participants
• Company sponsored training & professional development opportunities

Here at Swimlane, we strive to represent our five core values in all things we do:

• Punch above our weight class - surprising people that we accomplished what we did with what we have
• Be happy innovators - accomplishing hard things together in a fun, creative way and high five-ing at the end!
• Have honesty and integrity in all things - We make decisions with the best of intentions that are right for as many stakeholders as possible
• Always be leveling up - continuously improving, embracing change, and consuming information to solve those really hard problems
• Move at the speed of WOW - working with a sense of urgency that doesn't compromise quality

Our ideal Site Reliability Engineer will have:

• Proven experience supporting a SaaS platform as Infrastructure As Code
• Experience building and using blue/green or canary deployment strategies
• A security-first mindset when building infrastructure
• Experience building and scaling Amazon EKS clusters
• Experience deploying highly available applications with Kubernetes
• Familiarity with monitoring and alerting solutions such as Prometheus and Grafana
• Likes to code, seeking someone with development competency, ideally Python, Javascript, or C#
• Knowledge of JIRA, Confluence, Docker, and Github
• Good communication, presentation and collaborative problem-solving skills
• Good analytical and organizational skills
• Team player who has a strong desire to never do the same manual task twice
• Ability to think proactively and work independently to accomplish goals
• Self-motivated and able to manage multiple tasks simultaneously

To be considered for this Site Reliability Engineer role, you must have:

• Bachelor's degree in Computer Science, Information Science, Mathematics, or comparable or relevant work experience
• 3+ years of work experience in an SRE or Infrastructure Engineer role, preferably in a fast-paced web application environment
• Smart, friendly, gets stuff done
• Experience in supporting a SaaS infrastructure
• Experience and interest in hardware and systems; you like the nitty-gritty of web application delivery
• Working knowledge of TCP/IP, HTTP, TLS, load balancing, DNS, and every step of how a web request gets from the server to the browser
• Experience building critical production infrastructure with Infrastructure as Code tools such as terraform, pulumi, or CloudFormation
• Hands-on experience with AWS, Google Cloud or MS Azure
• Strong propensity for documentation and knowledge sharing
• Intensely driven and proactive
• Ability to learn quickly
• Great team and business communication skills; project management communication ability

This is a remote position anywhere in the USA.
Swimlane is at the forefront of the growing market for security automation and orchestration solutions that automate and organize security processes in repeatable ways to get the most out of available resources and accelerate incident response. Swimlane offers a broad array of features aimed at helping organizations to address both simple and complex security activities, from prioritizing alerts to remediating threats and improving performance across the entire operation.