Site Reliability Engineer Team Lead

Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany and Hungary. Focused on composable, human-centric solutions for industrial environments, Tulip is disrupting the MES category and has been recognized as a World Economic Forum Global Innovator.

Software systems are complex beasts filled with odd historical intricacies and idiosyncrasies. Tulip is looking for someone who marvels at the complexity of real, production-level systems and finds joy in creating a future-facing vision of how to improve them. 

About You:

• You have experience building and maintaining stable infrastructure at scale. 
• You can reason about systems — their edge cases, failure modes, and life cycles.
• You’re excited about setting the technical agenda and coming up with novel, broad ideas.
• You can debug complex issues across the entire stack. 
• You’re opinionated about the tools and frameworks that work best. 
• You enjoy building for other engineers equally, if not more, than building for a customer.

What skills do I need? 

• You can pick up new languages/frameworks with ease. We don’t require specific experience with the stack that we use, but we do currently run Go and Typescript services on Kubernetes. 
• You can communicate as well as you can code. You understand the value of discussion and work best in a team that champions clear and frequent communication.

Key Responsibilities:

• Help architect our systems for growth and scale. 
• Implement internal tools to automate common developer tasks.
• Perform incident response and debug production issues across the entire stack. 
• Design, build, and maintain the core infrastructure used by all of Tulip’s engineering teams.
• Work to automate detection and resolution of recurring issues.

Key Collaborators:

Engineering team, Edge team, Techops team, Hardware team

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. 

We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

• Direct impact on product and culture
• Company equity
• Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
• Flexible work schedule and unlimited vacation policy
• Virtual company events and happy hours
• Fitness subsidies

We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.