Small Business Account Executive

About FareHarbor

At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow.

With over 20,000 clients across 90+ countries—we’re the largest in our industry and shaping the future of travel, together.

Our team is an ‘Ohana of 700+ people around the world. We’re passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.

FareHarbor Core Values:

• Think Client First
• We Are One ‘Ohana
• Be Curious and Learn
• Own It.
• Act With Integrity
• Embrace the Challenge

Why FareHarbor?

Founding FareHarbor required unwavering passion. Turning a start-up into the world’s leading & largest reservation software for tours, activities, & attractions required relentless dedication and vision. To date, we’ve helped over 20,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.

And since day one we’ve known that our real success lies in our people—the Ohana.

With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed. We encourage everyone to bring their whole selves to work—to believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors. We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail. And then we come together to try again.

From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can’t wait to see all that’s to come.

About the Role

FareHarbor is one of the world’s largest tour operator and activity providers, working with thousands of small businesses across North America. Our clients’ work ranges from walking tours to shark diving experiences. Our growth demands highly motivated, results driven Small Business Account Executives (SBAEs). 

As an SBAE on our FareHarbor sales team, you will be an integral part in building our ever-expanding client base. You will use consultative skills to learn each prospective client’s unique challenges, and provide solutions with a custom plan. After completing the FareHarbor training on our sales approach and company culture, you’ll be responsible for contacting prospects, cultivating relationships, and closing deals!

The SBAE role requires a high-volume approach, quick sales cycle, and individuals who are motivated by metrics such as number of calls, weekly closes, and number of clients now ‘live’ on the FareHarbor platform.

Our team works hard, and we have fun along the way. We talk shop on our clients' boats on a sunset cruise in the Boston Harbor, learn a new market by exploring a haunted house together, show a conductor how they can streamline their check-in on a train, or teach a brewery how they can maximize revenue in their venue spaces.

What you'll do here:

• Fully manage your own book of business, from cold calling to closing, all the way through implementation
• Build an active relationship with potential clients through phone calls and email
• Schedule and provide engaging online and in-person demos and walkthroughs
• Understand each prospective client’s reservation challenges, and provide solutions
• Read complex situations and make solid judgement calls
• Be a true team player who is willing to go the extra mile to deliver exceptional results for our clients

Requirements:

• Proactive, motivated, enthusiastic, and comfortable with a fast pace
• Comfortable speaking with people on the phone and in person
• Organized and excellent with time management
• Cool under pressure with the ability to balance and execute many important priorities at once
• Able to handle rejection and stay motivated
• Very comfortable with new technology
• Results-driven 

Benefits:

• Medical, dental + vision coverage
• 23 days of PTO + 12 paid holidays
• Global leave benefit 
  • 22 weeks paid parental leave 
  • 2 weeks paid grandparent leave 
  • Extended care and bereavement leave
  • Life insurance policy
• 401k + employer matching
• Social hours & events and team-building 
• Educational Opportunities
• Wellness benefits (Headspace subscription & wellness webinars)   
• Work-from-home assistance
• Hybrid friendly
• Paid volunteer hours

Note: As our Sales Team is based in Boston, Denver based candidates will be expected to attend meetings that align with east coast hours.

Compensation: $35,000 base; $60,000 - $80,000 OTE

FareHarbor is committed to creating a diverse environment, and we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. We welcome talent that can offer us new insights and perspectives on challenges that we face, and we take measures to eliminate unconscious bias throughout the interview and hiring process. In tandem, we work to cultivate an inclusive culture in which all of our employees can be their authentic selves.

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