Small Business Sales Representative

Job Description

Position Summary:

• Provide resolution and close sales for both new and existing customers by taking qualified prospects through critical selling path of gathering information, determining needs and scheduling installation appointments.
• For all customers who are unable to purchase over the phone, position for an on-site consultation with a local sales representative.
• Ensure customer satisfaction by providing a high level of service, which includes determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc.

Qualifications - External

Education/Certification:

• High School diploma or equivalent

Experience:

• Minimum 1 year Sales experience, preferably within a call center.

Skills:

• Demonstrated sales ability, including closing skills.
• Ability to probe, conduct needs analysis and make appropriate recommendations.
• Excellent listening and communication skills
• Ability to perform multiple tasks in a high call volume environment.
• Positive interpersonal skills.
• Basic typingPC experience required.

Shift:

• 5 day work schedule. 1:30pm- 10pm M-F (rotating Saturdays). One day off during the week, when scheduled to work on a Saturday.

Compensation & Benefits

• $11 per hour plus commission
• Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement)
• Paid Time Off

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.

About the Team

Company Overview:

ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT

Check out more about life at ADT here.