SmartSheet Admin

Job Description

Role: SmartSheet Admin

Location: Remote

Job Description:

Smartsheet Technical Support is responsible for supporting several critical functions within the PMO tools and technology solutions, (i.e. SharePoint, Smartsheet and & Resource Management by Smartsheet) are aligned with latest strategic goals, processes and delivery methodologies. 

Required:

3+ years of experience in Smartsheet administration (understanding basics of Smartsheet solutions using Sheets, Reports, Dashboards and Premium Applications) 

3+ years of experience documenting processes 

1+ years of experience SharePoint administration 

Responsibilities include:

Responsible for responding to SharePoint site access requests, archiving obsolete process documents and uploading new or revised documents as needed. 

Responsible for Smartsheet and SharePoint 1st level technical support and determining escalation to IT Portfolio Analyst 

Responsible for Smartsheet Asset Condition Checks through routine monitoring and spot checks and reporting issues to the IT Portfolio Analyst 

Responsible for project provisioning and archive process 

Responsible for Smartsheet and SharePoint governance (sharing and permissions), administration and user account administration 

Assists in developing Smartsheet user documentation (i.e. reference guides, runbooks), onboarding new team members and updating data in Smartsheet with team changes 

Assists IT Portfolio Analyst in creating and updating technical Visio workflows 

Assists IT Portfolio Analyst in testing Smartsheet for technical solutions

Assists IT Portfolio Analyst in technical debt clean-up related to Smartsheet and SharePoint 

Assists IT Portfolio Analyst in technical solution design and development in Smartsheet 

Participates in Smartsheet TAM Stakeholder weekly meetings with the IT Portfolio Analyst 

Supports in documenting new, and revising existing, business processes as needed.

Additional Information

All your information will be kept confidential according to EEO guidelines.