SmartSheets Analyst

This position is located in the Administration for Children and Families, Office of Head Start. Head Start is a national HHS program that promotes school readiness by enhancing the social and cognitive development of children through the provision of educational, health, nutritional, social, and other services to enrolled children and families.

The SmartSheets Analyst is responsible for a wide variety of data management, analytical, and communication duties as part of a team engaged in ongoing development and improvement of OHS data systems. This position will support the design, implementation, maintenance, and end-user access of various SmartSheet initiatives.

Requirements

Contributes to attainment of OHS strategic objectives through proficiency in SmartSheets management, data methodology, analysis, and utilization:

• Serves as a SmartSheet system administrator to support end-users with data access and usage.
• Serves as an advisor, analyst and developer for the design, implementation, and maintenance of Head Start datasets, workspaces, and resultant reports within central office and across regions.
• Utilizes SmartSheet as a project management tool to manage data collection.
• Uses SmartSheet as a data visualization tool to publish statistical findings for OHS leadership.
• Develops dashboards for OHS leadership, regional events and seminars via SmartSheet platform.
• Develops workspaces via SmartSheet to track OHS operations data (e.g., business travel, professional development plans, grantee center activity).
• Visualizes metrics, patterns, and key trends to guide evidence-based policymaking.
• Manages and automates reports across OHS divisions for various data inquires.
• Disperses data to stakeholders within OHS central office and across all regional offices.
• Acts as a technical expert and shares data-centric methodological advice with OHS leadership.
• Participates in the development of short- and long-range data-centric projects and objectives.
• Conducts in-depth analyses and articulates findings for client to help drive policy decisions.
• May utilize data science to quantify data from OHS data sources a
• May use proficiency in programming languages

Supports operational knowledge and information access by Head Start stakeholders through diverse channels of communication:

• Serves as a Head Start SmartSheets liaison to various units within the immediate OHS. Supports data collection and analysis for special projects.
• Represents the organization at briefings and other meetings regarding the justification and approval of specific projects.
• Advises Division Director and program units on the feasibility and consistency of information platforms as they affect Head Start data/data systems. Presents on Head Start data and operations to various groups as needed. Develops recommendations for system adjustments to support unanticipated changes in program operations and/or funding.
• Participates in meetings, conferences, and consultations to contribute to the formulation and development of new and revised data platforms and procedures. Shares information on projects, initiatives, and best practices that can enhance agency, division, or Regional Office performance.
• Provides advice, counsel, explanation, or instruction to OHS staff and other stakeholders, on Head Start data and information systems. Drafts reports and responses to requests from OHS staff and grantee agencies regarding Head Start data and data systems.
• Assures Regional Office and other OHS teams are informed and up to date on system changes impacting their work with the various data systems. Raises issues as needed to facilitate consistent implementation of procedures and requirements.

EDUCATION AND EXPERIENCE

Bachelors Degree with 3-5 years of related experience or an equivalent combination of education and experience. Strong analytical and quantitative skills, writing skills, and an aptitude for progressive information technology, as well as initiative, resourcefulness and independence are desired. Flexibility to adapt to multiple tasks and changing priorities; must have excellent organizational skills and be detail oriented. Strong interactive communication skills and experience training/presenting.

Must be proficient in SmartSheets, MS Office Suite, possess strong Excel skills. Proficiency in programming languages (e.g., R, Python) is beneficial.