SMB Customer Success Account Manager

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, world-leading global threat research and intelligence, and continuous innovation, our cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints

With 7,000 employees across 65 countries, and the world's most advanced global threat research and intelligence, Trend Micro enables organizations to simplify and secure their connected world. TrendMicro.com

Responsibilities:

• Responsible for identifying existing renewal business opportunities in assigned territories and generating new business leads within these accounts.
• Responsible for assigned territory and team quota attainment.
• Generating New Business upsell opportunities within assigned territory.
• Focus on outbound calling into territories Channel Partners and End Customers to renew and upgrade existing licenses.
• Attend training and develop relevant knowledge and skills through provided certification programs

Qualifications:

• Bachelor's degree preferred.
• Software, AV, application and/or security industry preferred but not necessary.
• Minimum of 1-2 years of successful sales experience in high-tech or related industry.
• Strong negotiation and closing skills.
• Candidates must be energetic, have a good attitude and solid work ethic.
• Strong communication and phone skills are required

At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.