SMB Strategy and Operations Associate - São Paulo

Responsibilities

ByteDance is a global incubator of platforms at the cutting edge of commerce, content, entertainment, and enterprise services - over 2.5 billion people interact with ByteDance products, including TikTok

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team
The Global Monetization Strategy and Operation (MSO) organization here at TikTok is a down-to-earth strategic partner to our sales team with a holistic bird's eye view. Our mission is to drive sustainable business growth by balancing risk, revenue, cost and experience across TikTok monetization product and the global markets that we operate. We are looking to hire a Monetization Strategist Manager to oversee the LATAM market. The ideal person exhibits a strong analytical aptitude and unparalleled problem-solving skills, with a fervent commitment to transforming TikTok into the most intuitive and accessible global platform for advertising.

About the role
We are in search of an individual with a background in strategic operations and business analysis. If you're skilled at deciphering patterns, eager to engineer streamlined methods for process improvements and have a reputation for driving impactful change, consider joining the stellar team at TikTok Global Business Solutions.
In this role, you will not only contribute to the bottom line by leading initiatives that foster revenue growth and operational scalability but also design data-driven strategies that uplift the sales team's performance. With your analytical acumen and consultative prowess, you will be an instrumental figure in realizing quantifiable improvements in organizational effectiveness.

Responsibilities:
- Collaborating with cross-functional teams to identify trends, generate insights, and proactively engineer solutions to optimize processes.
- Conducting in-depth business analysis to outline existing challenges and present feasible solutions, thereby enhancing business processes and service delivery.
- Execute sales planning, forecasting, and goal setting methodologies for a fast growing sales organization
- Driving sales enablement and efficiency initiatives focused on revenue growth and operational scalability.
- Supporting the sales team in executing localized go-to-market strategies, culminating in an expanded customer base and increased revenue.
- Document data flows, operating procedures, and policies, identify bottlenecks in the sales process, and proactively seek opportunities for improvement
- Support sales with day-to-day operations, prioritize requests, and solve escalations in a timely manner
- Work with other MSO members to resolve sales support issues, identify areas of improvement.

Qualifications

Minimum Qualifications:
- 5+ years of experience in management consulting, operations, strategy or growth role within a fast-paced technology company
- Bachelor's degree in business, operations or other relevant / quantitative disciplines from a leading university
- Strong problem solving and analysis skills, ability to solve complex and diverse business problems (commercial, operational, organizational) and synthesize findings into narratives for leadership
- Advanced analytical skills; ability to gather data and structure it in a meaningful way for analysis and modeling, create reports and influence decision making. Technical proficiency in Salesforce or similar type of CRM solutions, Tableau/Power BI or similar data visualization platforms.
- Advanced Excel, PowerPoint, and Google Suite skills and excellent written and verbal communication skills, strong influencing skills
- Self-starter with the ability to work independently, multitask, adapting to changing priorities. Results and detail oriented, with strong commercial / business acumen
- Not afraid to roll up sleeves to get work done and a passion for TikTok.

Preferred Qualifications:
- Knowledge of SQL, Tableau, or other analytical tools is a plus.
- Knowledge of the digital advertising landscape and/or KPIs for mobile ads is preferred

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2