S+O Organizational Product Manager

About JLL -

We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 98,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!

POSITION DESCRIPTION

Support JLL's Storage + Organization (S+O) team with the development, implementation, and sustaining of Nike's global product storage strategy by training, managing, coaching, and supporting a team of organizational product coordinators and associates to achieve their highest levels of performance. Be the bridge between key stakeholders both inside and outside of S+O. Help drive the continued evolution and expansion of the S+O program at Nike WHQ.

This role is 80% onsite (three days per week minimum) with the option to work remotely up to two days per week, depending on workload and team needs. The role can be very physically active and may require working on one's feet for a minimum of four hours at a time as well as repeatedly lifting items of up to 50lbs on a daily basis.

POSITION RESPONSIBILITIES

• Lead the team:
  • Fully align with S+O on our mission and vision, and lead by example to enforce S+O's core values, connection agreements, goals, and adherence to professional standards.
  • Know Your Customer - understand the rhythm of the business in terms of Nike's Consumer Code process and large seasonal sample deliveries.
  • Coach and support LOPCs/OPCs with tackling key storage challenges and opportunities and developing a holistic storage strategy based on the client's needs.
  • Drive adherence to established processes and demonstrate agility and creativity to meet dynamic business needs.
  • Ensure teams have the support they need to create and execute organizational strategies and assist client teams.
• Build bridges:
  • Establish a trusted advisor/partner relationship with client team leadership and key partner counterparts as a subject-matter expert for storage and organization.
  • Serve as the liaison between direct reports, S+O manager, business client leadership, and supporting key partners; raise up opportunities and challenges to S+O's operations as they arise.
  • Communicate to the teams we partner with and represent S+O as subject-matter experts on client team calls.
  • Report on activities and deliver presentations on team performance to all levels of leadership within S+O and the client business.
• Manage the work:
  • Be available to give hands-on assistance and support to S+O team when needed
  • Sign off on timecards and team member time off requests.
  • Conduct performance reviews and talent assessments with team members as required.
• Drive alignment and improvement:
  • Provide quality control for documentation and key metrics to ensure accuracy and data integrity.
  • Be well-versed in and train team members on existing S+O policies, procedures, and best practices.
  • Actively participate and engage in S+O's program Shine Time.
  • Escalate risks through the S+O organization appropriately.
  • Other duties and initiatives as assigned.

REQUIRED SKILLS & EXPERIENCE:

• Minimum of 1 year with S+O.
• Previous experience as Senior OP Coordinator.
• Comprehensive understanding of Lean/5S.
• Proficiency in Microsoft applications (PowerPoint, Excel, Word, Outlook) as well as Smartsheet.

QUALIFICATIONS & PROVEN ABILITIES

• Outstanding spatial, organizational and time management skills and the ability to translate business requirements into space solutions.
• Capable of adapting quickly and operating effectively and patiently in a fast-paced, constantly shifting environment.
• Demonstrated client relationship management skills - seen as the subject matter expert that creates value and challenges the status quo. Able to think quickly, listen well, and modify approach to satisfy clients and other key influencers.
• Dedicated to exceeding client expectations while ensuring compliance and excellence in service delivery are achieved.
• Exhibits professionalism with excellent customer service, interpersonal and communication skills; takes responsibility for decisions, actions, and results.
• Thrives in ambiguity - can navigate through a complex, multi-faceted organization with multiple stakeholders in a demanding environment.
• Promotes ideas and proposals persuasively and in a consultative approach to shape stakeholder opinions and gain buy-in.
• Proactive and eager to take the initiative, while also able to receive and act upon direction from others and adhere to standard team practices.
• Experience with process development, project management, overseeing and directing the work of others across multiple locations.
• Fact-based decision-maker - balances risks and opportunities.
• Strong analytical skills including root cause analysis and solution development.
• Discerns needs quickly and determines highest priority -- focusing on the highest impact, greatest value activities.
• Creates culture of teamwork, collaboration, and trust.
• High level of integrity and ethics with unmatched work ethic.
• Strong and credible verbal and written communication skills.
• Superb customer service and interpersonal communication skills.
• Ability to work with all levels of personnel and external vendors.

STORAGE + ORGANIZATION TEAM

Mission: KEEP NIKE TIDY. To empower all athletes* to create space for themselves and manage their storage needs in a way that gives them the utmost time and freedom to do what they love.

Vision: Every athlete* knows how + where to find what they need in the shortest amount of time possible. Every product has its place and is returned to it when not in use. Athletes are happy and fully engaged in their work + play because they trust that the samples and materials they need to succeed are secure and accessible.

Priorities: Build strong relationships; Create and innovate simple, efficient systems; Empower all athletes to create space

#LI-MS3

Benefits:

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people, and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include:

• 401(k) plan with matching company contributions
• Medical, Dental & Vision Care
• 6 weeks of paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Flexible Work Arrangements may be available
• Executive Benefits

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can't wait to see where your ambitions take you at JLL. Apply today!

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For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.