SOC Manager

Introduction
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You’ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role you’ll be encouraged to challenge the norm investigate ideas outside of your role and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

Your Role and Responsibilities
Lead a 24x7x365 SOC providing technical guidance and direction to the team.
– Oversee the generation and tracking of daily weekly and monthly performance metrics related to threats and key performance indicators (KPIs).
– Mentor and support SOC Leads and Analysts while promoting knowledge sharing with other teams.
– Ensure team adherence to Standard Operating Procedures (SOPs) and that new procedures are developed as needed.
– Produce reports dashboards and metrics presenting SOC performance and insights to clients.
– Ensure compliance with Service Level Agreements (SLAs) streamline processes and improve operations to meet objectives and mitigate threats.
– Manage incident identification assessment communication reporting and mitigation efforts.

Required Technical and Professional Expertise
Bachelor’s degree in a related field (e.g. Information Security Computer Science IT or similar).
– Minimum 5 years of Information Security experience
– Certified Information Systems Security Professional (CISSP) certification is required.
– Understanding of NIST and CISA security frameworks
– Strong track record of generating and managing threat statistics and performance metrics.
– Experience in incident response compliance with SLAs and process improvement.
– Prior exposure to SIEM EDR SOAR and Threat Intelligence tools and principles with a particular focus on Splunk.

Preferred Technical and Professional Expertise

• Strong collaborative and communication skills and experience coordinating cross-organization efforts.
• Experience as a manager or high-level Team Lead in cybersecurity.
• Background in military or government cybersecurity or intelligence operations.
• Self-motivated strong communicator with a sense of ownership and dedication to continuous improvement.
• Experience in Managed Security Services environments.
• Experience leveraging Splunk as a SIEM for a cloud-hosted environment