Social Community Manager

Description
Want to be part of something new and exciting?
As the Social Community Manager, you will be responsible for bringing th e brands in DoubleDown 's library of mobile games to life whether it existing games and growing engagement and following or new games that we are building from the ground up. You should have experience-and great instincts-across research, planning, development and implementation of social media strategies, editorial calendars, copywriting and tactical plans. You will be ensuring that all social media messages, measurement and content are relevant to both the target audience and the departmental objectives. In short, you will be the catalyst that drives our social efforts to become famous for being innovative, creative, and wickedly effective against business goals. Think you have what it takes?
Be a key player in building new worlds and experiences at DoubleDown !
Our Seattle studio is the hub for all things creative - think G ame Designers, Artists, Marketers, and more ! L ocated in Seattle's International District , w e are exploring beyond social casino and focusing on creating multiple, all-new casual and mid-core franchises - expanding to create experiences in fun new worlds, developing characters, stories & gameplay! As a leader in the social casino space, we are excited to continue revolutionizing mobile games through constant innovation. Known for our fun and collaborative culture, we move quickly to deliver exciting g ame experiences to all sorts of gamers.
Your XP , Badges and Skill Tree

• 3+ years' experience with digital communications and social media/social media marketing
• 1 year of experience with new and emerging t r ends/apps such as TikTok and Instagram Reels
• Experience writing copy for social posts/ability to mimic brand voice
• Familiarity with social monitoring tools
• Familiarity with building out presentations with G oogle S lides/PowerPoint
• Familiarity with G oogle s heets/Excel
• Bachelor's degree in related field
• Relationship management skills, including with agencies/vendors and a range of internal stakeholders
• Ability to manage multiple tasks and meet deadlines
• Willingness to collaborate closely with other social media managers and cross functionally with other departments

Other Superpower s and Abilities

• Experience with Sprout Social
• Experience starting/building/growing new social channels in gaming industry
• Extensive knowledge of free to play communities
• Knowledge of mobile game marketing
• Knowledge of influencer marketing
• Experience with creating Instagram stories and reel content
• Experience with social media ad campaigns

Your Mission

• Concept, develop and publish daily content that is on-strategy, on-brand, and on-customer
• Leverage social media listening and analytics tools to monitor brand-relevant conversations, understand brand sentiment, manage and schedule content, and analyze and optimize campaign performance
• Pivot social strategy when necessary to meet analytic goals
• Consistently test and document various aspects of current marketing strategy to increase KPIs
• Develop benchmarks, surface metrics, and deliver reports that present community and moderation performance, insights, trends and optimization recommendations (in conjunction with manager and greater team)
• Monitor the activities of the competition and of top social brands to ensure differentiation and a best-in-class experience

• Make recommendations regarding other social communities, trends and technologies in the marketplace that are relevant to the brand's social presence
• Stay relevant with the ever-changing social media landscape and its current trends
• Willingness to monitor social platforms on weekends when necessary

New Adventures
Throughout your first year, you will develop and execute social media programs that help contribute to growth of the business. You will help build out social marketing strategy of new games and genres through industry knowledge and competitive research. You will create efficiencies by maintaining healthy engagement patterns with our existing communities and helping to improve tracking, measurement and insights gleaned from social content and campaigns will become second nature to you!
Rewards and Perks
Since our studio transitioned to a hybrid work environment (1 collaboration day per week in the office) the cool things we do for employees have slightly changed. Here is a glance at some of the fun things we do as a studio!

• Take a break and participate in our bi-weekly (sometimes themed) trivia session!
• Hungry? Anticipate monthly snack boxes courtesy of SnackMagic !
• Does your home "office" need some comfort? Take advantage of our office chair lending program!
• Still not comfortable? Schedule a virtual visit from our team of ergonomics assessment professionals.
• Want to see your coworker's faces more than once a week ? We also do virtual company events! Here is a snapshot of things we have done this past year:
  • Pride Bingo
  • Wine Tasting & Trivia
  • Escape Room Extravaganza
  • Painting Class
  • Virtual Murder Mystery
  • Virtual Candle Making
• Still hungry? Depending on the month, you'll get carefully curated goodie boxes to feed you and your family!
• Giving back to the community is just as important as giving to our employees. We have sponsored a company match for Juneteenth, hosted a virtual bike challenge benefiting the Boys & Girls Club of King County, and partnered once again with NBCF and other local organizations.
• As if all of this isn't cool enough, you'll love our benefit package.
  • We offer medical, dental, vision, prescription coverage, maternity/paternity leave, disability protection (short- and long-term), a 401(k) employer match and both traditional and Roth plans.
  • Not sure where to start with benefits? Health Advocate is here to help navigate benefits with you, like finding a doctor or help answering any medical related questions 24/7!
  • Every team member receives 15 days of vacation, 56 hours of sick time, 4 personal floating holidays, and 9 paid company holidays per year.
  • With everything that's going on in the world right now, we've got your back!
    • Between our 4 Employee Assistance Programs, and our medical provider, you can access up to 12 free counseling visits annually.
    • And finally, to give you peace of mind, InfoArmor provides around the clock identity theft protection.
• Combine all of this with our amazing work/life balance and you have the dream job!

Looking for another reason we're the best place in Seattle to work? We're committed to our role as an Equal Opportunity Employer - we embrace a diverse mix of voices and create a positive environment where everyone belongs. We don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our communities. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. DoubleDown is committed to providing reasonable accommodation to individuals with physical and mental disabilities. If you need help completing your application, let us know! Email us at [email protected] and one of our awesome HR team members will get you everything you need. We look forward to meeting you soon!
To learn about us, please visit us here and watch us here !
To be considered, you must be at least 18 years of age with the ability to successfully pass a security criminal background investigation. You must be legally authorized to work in the United States without visa sponsorship as DoubleDown does not sponsor, renew, or extend immigration visas for this position.
DoubleDown partners with E-Verify, an Internet-based system that allows businesses to determine the eligibility of their employees to work in the United States.
*How we're handling COVID-19*
We are still hiring, so we've adapted our process to keep people safe. All positions at DoubleDown are subject to interviewing & onboarding virtually/remotely. In June 2022, we transitioned into a hybrid environment based out of our Seattle, WA studio, where teams are expected to collaborate in the office for a minimum of 1 day per week. In person collaboration is an important part of making awesome gaming experiences so when it is safe, we look forward to working together both virtually and in person!