Social Content and Community Intern

About The Opportunity
We're all about connecting hungry diners with our network of over 300,000 restaurants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!
Why Work For Us
Grubhub is a place where authentically fun culture meets innovation and teamwork. We believe in empowering people and opening doors for new opportunities. If you're looking for a place that values strong relationships, embraces diverse ideas-all while having fun together-Grubhub is the place for you!
Grubhub is looking to bring on a dynamic, creative, and social savvy Content and Community Intern to assist in handling communication with our diners across Twitter, Instagram, TikTok, Facebook and other channels, and work on 360 content initiatives with the broader team - finding innovative ways to engage our audiences. The ideal candidate is obsessed with social media, understands how great brands stand out in the space, and can create engaging on-brand conversations quickly and efficiently. We are seeking a candidate with an authentic love of food - from trends and fads to hot restaurants around the country - and a passion for talking about it.
The Impact You Will Make

• Assist in social media and community management across Grubhub's Instagram, Twitter, Facebook and TikTok accounts
• Act as a content creator for the Grubhub TikTok page - creating, editing, and reporting on trending content
• Oversee scheduling of social media posts, brainstorming, and crafting content, as well as assisting in the creation of monthly content calendars for social platforms
• Aid the Social Media Team with analytics and insight reporting
• Monitor social media trends and the competitor landscape
• Closely collaborate with the Senior Manager, Influencer Marketing to source high-impact creators for brand campaigns
• Maintain an awareness of what's going on in the social space, with a special focus on food takeout
• Support the broader Content Marketing Team on developing and executing 360 content initiatives - including research and content ideation for ongoing cultural and relevant moments

What You Bring to the Table

• Must provide social handles (Instagram and/or TikTok)
• Comfortability with being on Grubhub's TikTok page
• Strong interest in social media and influencer marketing
• Ability to quickly adapt to changing timelines & objectives
• Impeccable attention to detail and self-starter work style
• Creative mindset and ability to think outside the box
• Understanding of historical, current, and future trends in the digital content and social media space
• Strong understanding of TikTok and the ability to create meaningful content quickly and efficiently
• Experience with or strong willingness to learn the following platforms:
  
  • Canva
  • Advanced Content Scheduling, Analytics, & Insights (Dash Hudson)
  • Basics of social listening tools (Talkwalker)
  • Twitter, Instagram, Facebook, and TikTok Analytics
  • Strong copywriting and copy-editing skills

Got these? Even better!

• Photography, Videography, or Photoshop Skills
• Experience with social analytics, preparing reports, etc.
• Any prior experience community managing

NYC Hourly Pay Rate: $25
The Hourly Rate Pay component of our Total Rewards package is based on a variety of factors including but not limited to: job responsibilities, location, experience, and, education/certifications. The Total Rewards package will be determined at the time a contingent offer is made.
And Of Course, Perks!

• Learning and Career Growth. Your personal and professional development is a priority at Grubhub. From day one, we empower you to lead and be an active participant in your career growth. We provide continuous learning opportunities, training, and coaching and mentorship programs.
• MealPerks. Who's ready for some lunch? We provide our employees with a weekly Grubhub credit to enjoy and support local restaurants. We also offer company-wide meals several times a year to bring our Grubhub family together.
• Fun. Every Grubhub office has an employee-led Culture Crew that connects people through fun, meaningful events and initiatives. Some of our popular past events include: Wing-eating contests, Grubtoberfest, 5k Runs, Bring Your Child to Work Day, regular happy hours, and more!

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to [email protected] and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
If you are a resident of the State of California and would like a copy of our CA privacy notice, please email [email protected].