Social Insurance Specialist - Claims Specialist (CS) CTAP/ICTAP/VEOA
Company
Other Agencies and Independent Organizations - Social Security Administration
Location
Charlotte, North Carolina Charlotte, North Carolina
Type
Full Time
Job Description
Summary
This full-time position is located in at 2201 Coronation Blvd., Suite100, Charlotte, NC 28227.
NOTE: This position is being filled on a full-time, permanent basis. Additional selections may be made within six months from the closing date of this announcement.
This position is at its Full Performance Level.
Requirements
Conditions of Employment
- Proof of ICTAP eligibility and/or Proof of Military Spouse eligibility required
- U.S. Citizenship required
- Selective Service Registration, if applicable (www.sss.gov)
- Background and/or security investigation required
- Job offers are contingent on background / security investigation results
- All qualification requirements must be met by the closing date of the announcement
Qualifications
The following time-in-grade requirement must be met by the closing date of this announcement.
Applicants must have 52 weeks at the GS-09 or higher.
SELECTIVE PLACEMENT FACTOR:
COMPETENCY ASSESSMENT INTERVIEW PROCESS (CAIP) INTERVIEW - Applicants will be required to participate in a panel interview (after basic eligibility determination) to demonstrate an aptitude for meeting and dealing with the public. Applicants must pass this interview process in order to be found fully qualified for this position and receive further consideration for selection. This interview will cover typical situations, which might be encountered on the job, in person or over the telephone. Applicants must demonstrate qualities such as clarity of speech, ability to listen, ability to establish confidence and put others at ease and the ability to organize and express thoughts clearly. If you do not pass the CAIP interview, you will not qualify for the job. Panel interviews may be conducted via video conferencing software, if technically feasible.
NOTE: Previous Meet and Deal results are not valid for this vacancy announcement; you will be required to complete the CAIP assessment.
Education
PROOF OF EDUCATION: If you are qualifying on the basis of education or satisfying an educational requirement, submit a copy of your transcripts that includes your name, the name of the educational institution, course title(s), number of credits, grade, and date of completion. Unofficial transcripts or screenshots of electronic/web transcripts with the required information will be accepted at the time of application. You must submit your transcripts according to the application submission details of this announcement. Documents will not be accepted via email or regular mail. If selected, you may be required to provide your official college transcripts prior to the effective date of the personnel action placing you into the new position.
GS-11: Ph.D. or equivalent doctoral degree, or successful completion of three full years of progressively higher level graduate education leading to a Ph.D. or equivalent degree, or LL.M.
Combining Education and Experience:
GS-11: Experience and graduate level education beyond the second year may be combined to meet the minimum qualification requirement.
Note: One year of full-time graduate education is considered to be the number of credit hours that the school you attended has determined to represent one year of study. If this information is not provided, we will consider 18 semester/27 quarter hours to be equal to one year of full-time graduate study.
Experience and education will be computed as percentages of the overall requirements and must equal to 100 percent when combined.
Additional information
In addition to the minimum qualifications, applicants must be eligible under one of the following categories:
- Displaced or surplus Federal employees eligible under the Interagency Career Transition Assistance Plan (ICTAP) who have held a GS-11 or above, and in the commuting area of the listed duty locations.
- Veterans who are eligible for preference OR who have been separated from the armed forces under honorable conditions after 3 or more years of continuous service, including veterans who were separated shortly before completing the required 3-year period, are eligible for consideration under the Veterans Employment Opportunity Act (VEOA). See Required Documents section for instructions on submitting proof.
- Certain Military Spouse. See Required Documents section for instructions on submitting proof. In addition to meeting the basic eligibility criteria, ICTAP applicants must be well qualified for the position. In addition to meeting the basic eligibility criteria, ICTAP applicants must be well qualified for the position. Well-qualified is defined as having knowledge, skills, and abilities that clearly exceed the minimum qualification requirements for the position. Under numeric rating procedures, qualified ICTAP applicants must receive a rating of 85 or higher to be eligible for selection.
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov.
You may attend the Social Security Administration's Open House via MS Teams on July 2, 2024 at 12:00PM CST/1:00PM EST until 1:00PM CST/2:00PM EST at the following link:
https://msteams.link/DGOP
MS Teams may be downloaded at: https://www.microsoft.com/en-us/microsoft-teams/download-app
Additional selections may be made for this vacancy six months from the closing date of this announcement
Date Posted
07/04/2024
Views
15
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