Social Media Content Coordinator

Are you passionate about people, entrepreneurship, and community? At CCA Global Partners, we connect independent, family-owned businesses with the scale, resources, and innovation they need to compete in today's big-box world. If this resonates with you, your next great opportunity might be just around the corner!
We are excited to invite applications for the role of Social Media Content Coordinator in our Retail Groups Division at our Manchester, NH office. As a Social Media Content Coordinator, you will be responsible for content creation, curation, and community management for member stores. You will communicate and drive local reputation management and social media strategy for individual stores to increase organic SEO and online reputation. This position works collaboratively within a cross-functional team and will have frequent communication directly with the Retail Division member stores to support social media and online review management. Just visualize the possibilities!
As part of our dynamic team, you’ll enjoy a hybrid work schedule, with the flexibility to work remotely on Mondays and Fridays and collaborate in the office from Tuesdays through Thursdays.
In this role, you will:

• Create compelling and creative custom content for our marketing programs store-level social media accounts through the SOCi platform.
• Set up, monitor, and update local social media listings utilizing the SOCi platform, working with team members to ensure all content is posted and work with members to ensure they are getting the most out of the platform.
• Provide community management for the national accounts and member stores through the SOCi platform, responding promptly to social media reviews, comments, and messages.
• Support the Grade.us member program and the Hyper-Local Social Program by setting up member accounts, providing guidance and helping with requests and content.
• Create compelling and creative original content for syndicated social media that captures the target audience’s attention and influences action.

Are you a match? We’re looking for someone with:

• Bachelor’s degree in communications, marketing, journalism preferred, along with 1-3 years of experience in marketing, search engine optimization or account management.
• Ability to distill broad or complex concepts into clear, concise, and strategic messaging, easily understood by the target audience across various formats and channels.
• Solid understanding of basic SEO implementation and content writing.
• Familiarity with tools like Canva, Adobe, Facebook, Instagram, LinkedIn, and Google
• Strong computer skills, especially with Microsoft Office (Word, Excel, PowerPoint, Access, and Outlook).
• Excellent written and verbal communication skills.

How We Take Care of You:

• Honored as one of New Hampshire’s Best Companies to Work For many times since 2002, including Hall of Fame honors in 2017, 2018, and 2024.
• We provide YOU the ability to collaborate with a passionate group of leaders, peers, and amazing Members!
• We recognize YOU for your accomplishments and contributions through development, growth and compensation!
• We care about you AND your family. We want to make your life better and easier. Our benefits exist so you are well taken care of, and we support you and your loved ones through life’s various stages and situations.

What Makes Us Special? CCA Global Partners is a leading cooperative business model, empowering thousands of entrepreneurs to succeed despite widespread industry consolidation. Our mission is to provide the scale, resources, and innovation that drive sustainability, growth, and effective competition in today’s evolving marketplace.
Embrace the CCA Way: We thrive on our core values and approach success with dedication and innovation. We are proud to be an Equal Opportunity Employer and invite you to be part of our success story.
Ready to make a difference? Say YES, and we’ll say WELCOME HOME!
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