Social Media Manager (Bilingual)

Laundry Service is a full-service marketing agency offering creative, media buying, production, and influencers, all under one roof. Brands like Amazon, Google, Marriott and Fossil work with Laundry Service to achieve their business goals through premium, authentic content and strategic distribution. Laundry Service was named to Ad Age's 2018 Agency A-List for its commitment to innovation, and its unique ability to handle all aspects of content creation and distribution-24/7.

Laundry Service seeks a sharp writer and skilled communicator for the role of Social Media Manager. This role has tremendous growth potential for someone who is thoughtful about words and using them creatively to achieve results. If you find true satisfaction when you discover just the right turn of phrase to simply and elegantly explain a complicated idea, this position will be a perfect fit. Your day-to-day work will include developing content for social channels and communicating with clients about that content. You'll create original posts and engage with the audience, manage dark post creation, share your analytical findings with internal teams for reporting, and ideate creative approaches that'll make your content shine in an oversaturated marketplace.

Responsibilities:

• Effectively manage content and schedule/publish for client social media communities
• Directly engage with consumers on client channels like Facebook, Twitter, Instagram, etc.
• Support account with content curation, distribution and engagement
• Web and Social Listening for trending content, conversations, topics, events and news
• Real-time Monitoring of social channels to identify strategic opportunities and flag potential issues
• Mentor junior-level staff which includes copy-editing content, polishing their client communication, and advising content and distribution strategy
• Collaborate with editors and translators
• Source music + UGC
• Edit on-screen text and write copy for posts in both Spanish and English
• Proofread both copy and videos
• Manage client's social calendar
• Support strategy team on reviews and both weekly and monthly analytics reporting

Requirements

• 2+ years of agency-side or brand experience developing social media creative, editing copy, and engaging with an audience
• Bachelors Degree in Marketing, Communications, or a related field
• Fluent in both English and Spanish and must know both from a language and cultural perspective
• Flawless spelling and grammar in both Spanish and English
• Familiar with analytic tools such as Crimson Hexagon, Iconosquare, etc.
• Familiar with native Facebook/Twitter/Instagram Insights + CMS tools like Sprinklr
• Super familiar with TikTok as a platform and stays on top of trends - someone who is excited about TikTok and making content for social!
• Editing skills and must be able to put together TikToks and content for social on their own
• Able to provide creative direction to editors, piece together footage and source music
• Extensive knowledge of social media best practices
• Self-starter and able to own tasks from start to finish
• Able to support strategy, including for reports and add insights to weekly and monthly analytics reports
• Ability to manage and prioritize multiple tasks
• Charm to build relationships (internally and with clients)
• Innate curiosity and entrepreneurial spirit
• Commitment to excellence - working nonstandard hours when necessary, anticipating issues and communicating with diplomacy, identifying emerging platforms and trends to drive innovation
• Proficiency in Google Suite, Keynote, Slack, Dropbox

Base salary range: $66,000-$98,000 plus bonus potential.

Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each hire.

Benefits

Competitive salary, unlimited PTO, 401(k), and much more!