Social Media Specialist

Reflex Media is where incredible ideas come to life. We ideate, develop, and market digital brands all under one roof, focusing on highly engaging customer experiences. Think of us as a think tank, software company, and marketing team combined to find success in luxury dating, fashion, and e-commerce verticals. We're here to Raise The Bar!

We believe that a business's potential is defined by the people within it. Our mission is to support each individual's development, with a focus on both soft and hard skills. Cross-promoting and cross-training from within always take priority, and each team member's personal growth is our mission.

At Reflex Media, we encourage our team members to take ownership of their work. They are the experts in what they do, and our goal is to make room for everyone's zone of genius. Reflex Media does this while also maintaining an environment of extreme groundedness. We never stop growing, and we respect and honor our processes by always keeping an open mind to what we can learn from each other.

We have an immediate opening for a full-time Social Media Specialist to join our Social Media Team. The Social Media Specialist is responsible for creating, executing, and managing strategic social campaigns for all of our brands. The ideal candidate has a passion for social media and creating brand awareness.

Job Responsibilities:

• Manage, monitor, and update all social networking sites for our current and future brands (Facebook, Tiktok, Instagram, Twitter, Pinterest, Google +, YouTube, etc.)
• Author and develop a consistent stream of fresh, clever, and creative content that engages and educates our communities and contributes to our overall marketing efforts
• Work efficiently with design, SEO, paid social, designer trade, and content teams to generate support where needed.
• Work with the customer service team to share responsibility for ensuring responses to customer comments, issues, and conversations are handled in a timely manner
• Develop a tactical social media plan based on strategy and resources, including but not limited to developing, maintaining, and executing social media content calendar (daily, weekly, monthly)
• Engage and grow fan base/followers
• Organize and analyze key social metrics and create a comprehensive monthly report to share results
• Analyze the social media landscape for our brands as well as our competition, and refine strategies and tactics based on what's working and what's not
• Consistently identify new influencers to partner with to drive social follower growth

Job Qualifications:

• Actively involved in social media in a professional AND personal setting.
• Must have 2+ years of experience managing social communities online, with a proven track record of organic social growth
• Outstanding organization & project management skills, with the ability to prioritize multiple tasks and manage time efficiently
• Experience with Buffer and Sprout preferred
• Exceptional verbal & written communication skills
• Experience working with dating and/or lifestyle brands preferred
• Bachelor's degree required

Reflex Media is an equal opportunity employer committed to diversity and inclusion in the workplace. We strictly prohibit discrimination of any kind. Candidates are encouraged to apply for qualified positions regardless of race, color, sex, religion, sexual orientation, national origin, disability, genetic information, or any other protected characteristics outlined by federal, state, or local laws. Reflex Media's hiring decisions are based solely on qualifications, merit, and the company's needs.