Social Media Specialist / Executive Assistant

Description Chipper is the #1 app for student loans. Our platform enables borrowers to discover and enroll in eligible repayment and forgiveness programs and seamlessly chip away debt faster. We believe that every borrower should have access to expert student loan guidance, regardless of employment, income, or credit score.
We are deeply proud of the impact Chipper makes in the lives of our members. From helping teachers and nurses completely erase debt through student loan forgiveness to helping borrowers lower payments by an average of $300/month, every day is incredibly rewarding!
Founded in 2018, we are a driven team spread across the US and headquartered in Austin. We are backed by some of the world's greatest investors including FJ Labs, 500 Startups, Capital Factory, and founders of SoFi, Nerdwallet, and Dosh.
If you're passionate about making an impact on people's lives every day and would like to work in a fast-paced startup environment remotely from (almost) anywhere in the US, then we want to chat with you! Join us as we build the foundations of something great and help us scale from thousands of members to our first million.
About This Role
This person will be a key member of the brand marketing team, leading Chipper social media management while driving the brand development and operational organization for Chipper's CEO. You will demonstrate impeccable organization and creative execution to increase engagement across social channels, events, and more.
Who You Are

• Mission-focused. You're committed to Chipper's mission to inspire and empower everyday people to pursue a Chipper Life free from student debt.
• Self-motivated. You identify areas of opportunity and persist to meet objectives despite obstacles. You have a natural inclination to meet and exceed goals.
• Creative. You think big and explore innovate paths to success. You appreciate guidelines and consistency and are eager to expand on them to create fresh perspectives and deliverables that inspire.
• Strategic. You believe in the importance of evaluation of data-driven decision making. You consider the brand long-term and are experienced with determining and executing on digital strategies designed to ignite target audiences.
• A team player. You are an active listener who communicates ideas clearly and can iterate in a fast-paced environment. You have experience setting and meeting team goals.

Job Description

• Act as the primary contact for all social media marketing needs, coordinating with internal growth and brand marketing team members, contractors and partners to prioritize work, generate and follow production schedules
• Define and facilitate strategies that enable organic growth across key channels (Facebook, Instagram, LinkedIn, Twitter, TikTok, YouTube) to increase audience size, audience engagement and conversions
• Utilize social media tools to develop meaningful reports on key metrics
• Develop and maintain the social media calendar, planning content that ladders up to marketing objectives, platform nuances, trends, and most importantly, the target audience.
• Produce digital marketing content including copy and design of social media posts and supporting content
• Create and/or facilitate the creation of original photography, graphics, videos, and ads
• Foster social communities and online reputation of brand, programs, and initiatives, providing rapid response to inquiries and comments
• Serve as an expert on brand guidelines, helping to ensure compliance across digital marketing channels
• Ownership of CEO calendar, email organization and prioritization with the ability to recognize and maintain confidential information
• Coordinate detailed event and speaking opportunity logistics including travel and itineraries
• Prioritize CEO meeting requests and work proactively to identify and mitigate scheduling conflicts.

Note: This job description is not intended to be all-inclusive. An intern may perform other related duties as assigned to meet the ongoing needs of the organization. Requirements

• 2+ years of social media marketing experience
• 2+ years of executive assistant experience
• Proficiency operating social media management and listening tools
• Experience in Figma, Adobe Creative Suite, Canva, CapCut
• Bachelor degree or equivalent training
• A portfolio that includes relevant projects
• Incredibly organized and efficient at managing your time across multiple projects, while focusing on deadlines

Benefits

We believe that clearly defined goals combined with great people, empowerment, and autonomy create the best results. We feel confident that inclusive and diverse teams working on an important cause can accomplish extraordinary things.

Chipper is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.