Social Media Trainee

This position will be a 12-month fixed term position with Mozilla.

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox the privacy-minded web browser. Now with more than 225 million people around the world using our products each month we’re shaping the next 25 years of technology and helping to reclaim an internet built for people not companies. Our work focuses on diverse areas including AI social media security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people.

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world Mozillians design build and distribute open-source software that enables people to enjoy the internet on their own terms.

Our team

We're an international group of makers builders and doers who still believe in the original promise of the internet — a place to find purpose and happiness and freedom. The Communications Team sits within Marketing and builds compelling needle-moving narratives and campaigns social media and other creative assets for our core brands: Mozilla Firefox and more to come. We're the ambassadors of these brands — and all of them are on the precipice of change.

Our Communications team has insight into all of the business strategies and initiatives at Mozilla and its different products. It’s a dynamic and exciting team that helps to craft public perception of issues like online privacy and responsible tech and make those topics relevant and accessible to our audiences through creative storytelling and innovative initiatives.

The Role

Mozilla is looking for a motivated and creative Social Media Trainee to join our Communications team and help us drive storytelling to reach target audiences in key European markets with a specific focus on Germany. In this role you will have a unique opportunity to contribute to Mozilla's mission by engaging with our community and stakeholders on social media platforms. Working under the Head of Communications for Europe you will work closely with the European and Global Comms teams as well as our in-house Studio team to help shape the future of our channels and the Internet.

Responsibilities:

• Assist execution of social media strategies to promote Mozilla's initiatives products and community engagement efforts.

• Support creation and curation of compelling content for various social media channels including Instagram TikTok and X in collaboration with our in-house Studio team.

• Manage upload of content and ongoing day-to-day channel hygiene maintenance.

• Monitor social media conversations trends and mentions of Mozilla and actively engage with our community by responding to comments and messages.

• Collaborate with cross-functional teams to support social media campaigns product launches and events.

• Track and analyze social media metrics to evaluate the performance of campaigns and identify opportunities for improvement.

• Stay informed about industry trends and best practices in social media marketing and communications.

Qualifications:

• 1-2 years of proven professional experience in social media ecosystems.

• Excellent written and verbal communication skills with a strong attention to detail.

• Fluent in both German and English both written and verbal.

• Creative thinking and the ability to generate innovative ideas for social media content.

• Familiarity with major social media platforms and their respective best practices for engagement.

• Basic graphic design skills and experience with social media management tools are a plus.

• Ability to work effectively both independently and collaboratively in a fast-paced environment.

• Strong organizational skills and the ability to manage multiple projects simultaneously.

• Official working language is English. Native / professional proficiency of German is required. Knowledge of French is a plus.

Benefits:

• Opportunity to make a meaningful impact by contributing to Mozilla's mission-driven work.

• Exposure to a diverse and inclusive global community of internet advocates and supporters.

• Mentorship and professional development opportunities to grow your skills and advance your career.

• Flexible work environment with options for remote work and flexible hours.

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity equity inclusion and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone including members of all equity-seeking communities such as (but certainly not limited to) women racialized and Indigenous persons persons with disabilities persons of all sexual orientations gender identities and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment as appropriate. Please contact us at [email protected] to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture) religion (including religious grooming and dress practices) gender gender identity gender expression color national origin pregnancy ancestry domestic partner status disability sexual orientation age genetic predisposition medical condition marital status citizenship status military or veteran status or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior conduct or purpose.

#LI-REMOTE