Software Architect

Software Architect

Location: Westford, MA / hybrid / remote

Why We Need You - The Mission

Biscom is an enterprise software company located in Westford, MA, focusing on transforming the way companies share information by providing a fast, reliable, and secure document delivery solution. In 1986, Biscom introduced the world's first network-based computer fax server. Today, the company has evolved from its humble beginnings into a leading secure communication and messaging platform that powers the most complex requirements in industries such as healthcare and financial services, where security and speed matters most. Along with our investor, ParkerGale Capital, we are scaling the company and its offerings to drive our next phase of growth.

Reporting to the to the Head of Engineering, you will play a key role in technology architecture decisions. This will involve Biscom's products that have been in production for many years as well as new products; both with an eye towards modernization and cloud-based technologies. You will need to have strong opinions on what good looks like but also be relatively tool/technology agnostic in order to maximize compatibility for customers and our current products.

What You'll Accomplish - Your Performance Objectives

Objective #1: In your first 30 days:

• Learn as much as you can about the company, team, and product.
• Assess current architecture and provide feedback on architecture discussions.

Objective #2: In your first 3 months:

• Identify changes for the architecture from the reliability, performance and availability perspectives with a data driven approach.
• Develop strategy to modernize existing software and create the future state of our platform.

Objective #3: In your first 6 months:

• Collaborate with Product Management and Engineering Leadership on the product roadmap while owning the technical portion of it.

Be a leader in engineering, helping to drive sustainable technical and architectural decisions while ensuring high levels of quality.

Requirements

Who We're Looking For - The Personal Competencies That Matter

Collaborative: You have empathy for your colleagues and customers. You demonstrate cross-functional collaboration within the engineering team and seek out opportunities to build relationships with others throughout the company. You understand we are all on the same team working towards the same goals. You enjoy sharing your knowledge with colleagues and can communicate complex technical concepts effectively.

Intellectually Curious: You have a strong level of curiosity and care about learning. You understand that learning is a continuous part of being a Software Architect and are always looking for ways to sharpen and/or broaden your skillset.

Flexibility: You understand that priorities and requirements will evolve, and you may have to be flexible in your approach and in your expectations.

Technical Skills: Demonstrated track record of successfully managing and shipping cloud-based products to market as well as continued maintenance and support. Evidence of exposure to architectural patterns of large high-scale applications (e.g., well-designed APIs, high volume data pipelines, efficient algorithms). Hands-on experience building applications in AWS, Azure, or GCP.

Accountable: A hands-on attitude and a willingness to get things done.

How We Behave-Our Core Values

Biscom is a (all-star) team sport: Work ethic, cooperation and collaboration drive our success over individual contributions, siloed thinking, heroics, or title.

Courage with kindness: We do the right thing even when it's not easy, we are missing data, convenience or consensus. We hold each other accountable daily. We have difficult conversations timely and out in the open. While debating approaches, we will disagree without being disagreeable, committed to the team decision. While acting courageously, we will treat everyone with kindness and respect.

We don't play business, we do business together: With customer success as our north star, we rally around pragmatism, incremental continuous delivery, accuracy and ingenuity to create scalable, and cost-effective solutions. Dogma, academic theory, buzzwords or precision will not distract us from running and scaling Biscom because of our collective wisdom, judgment and sense of humor will prevail.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home