Software Asset Manager

About Accenture 

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 733,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

The Role and Team

We are the Infrastructure Engineering Technology team, and we see ourselves as leaders in the IT advisory space providing strategy and implementation services to world-class enterprises around the globe. In the past we have successfully managed several Datacentre and Cloud Migration projects. This role is mapped to a large cloud migration project requires technically astute people with a keen interest in cloud tech.

Responsibilities

• Perform daily and long-term operational and strategic management of hardware and software
• Plan, monitor, and record hardware assets and/or software license to make sure they complied with vendor contracts in different software tools
• Apply a continuous improvement approach in enhancing the strategies employed in technology spending, as well as in tracking company assets within the Configuration Management Database (CMDB) throughout their lifecycle
• Ensure effective management of the CMDB and that the content contained is accurate
• Provide KPI/Metric information and standardized reporting on a scheduled basis together with unscheduled reporting demanded by management
• Take part in various projects, providing support to VPs of Infrastructure and Finance
• Define and enhance scheme for identifying hardware and software-related assets as well as CIs, including versioning and dependencies in the asset management tools, attributes, the Contract management library, and the CMDB
• Manage inventory of CIs and assets, including dependencies and attributes), making sure that modifications, withdrawals, and additions of existing ones are correctly recorded by the teams in charge in the tools to ensure that the vendor contracts are complied with
• Responsible for managing lifecycle of hardware and software models in the DML right from their introduction to their retirement
• Generate and distribute various reports, including compliance reports on current assets and CIs and their status; also perform trend analyses
• Perform verification and audit of DML and CMDB content; verify software assets with license contracts, confirm hardware assets with actual inventory, and initiate corrective actions and tract them
• Manage activities concerning license compliance audits to be able to answer to requests from software editors effectively
• Ensure process efficiency by implementing the key performance indicators; suggest improvements to the process continuously
• Design processes relating to software and hardware asset management, execute and enhance them
• Establish and maintain documentation of procedures, processes, and reports concerning asset and configuration management
• Take part in other ITSM processes, or as required perform as a back up to maintain operational activities
• Create and execute governance and strategic asset management function
• Collaborate with infrastructure teams to determine trends in asset performance
• Perform research on industry best practice and incorporate it with organizational practices
• Establish and maintain hardware and software maintenance database.

Due to the secure nature of the role, Australian citizens with a federal government security clearance will be preferred.