Software Development Engineer 3

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

This position is needed to help support and scale our Systems Service Operations team in Twilio. Our team charter is to deliver a better internal and external customer experience through self service and automation. You will help us in our journey of delivering end to end solutions. The ideal candidate should have experience architecting, designing, developing, and managing full stack applications. In this role, you will work closely with our program, data, and engineering teams to enable world-class experiences for internal Twilions and customers alike.

Responsibilities

In this role, you’ll:

• Be a versatile Fullstack developer(design, architect, implement, etc) who can help push our Systems Operation team to the next level by providing powerful applications, automation, and insights that improve their productivity.  
• Customer focused, and have empathy for our users needs and the businesses enabled by our operations team. You understand that Twilio Services are key to building lasting trust and relationships with our customers.
• Product focused, and take pride and ownership user interfaces, data models, and integrations that will create a frictionless experience for Twilio employees and customers.
• Passionate about modern development, familiar with established industry standards, and curious about new technologies.

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 5+ years of experience in building Full Stack applications, preferably using frameworks like Node.js, React, Next.js, PostgreSql, SQL, etc.
• Experience developing software on AWS or Google Cloud Services.
• Knowledgeable and opinionated about the design of REST APIs
• Strong computer science fundamentals and familiarity with Javascript full-stack development.  
• Execute across the technical stack from full-stack application development to low-level optimizations and debugging, from system design to writing end-to-end tests, from slinging code to operations and assuring the quality of your work.
• Embrace an engineering artisan culture, and take pride in delivering well-designed APIs and frictionless user interfaces.
• Collaborate effectively with Program Managers to execute on our roadmap and priorities, and deliver business value to our stakeholders
• Collaborate with engineering leads to design technical blueprints
• Continuously improve our best practices for how we operate

Desired:

• Exposure to serverless and async queue based architecture.
• Experience with Agile development practices.
• Ability to influence and build effective working relationships with all levels of the organization.
• Bachelor’s degree or equivalent experience required.

Location 

This role will be based in our Bengaluru, India office. 

Approximately 10% travel is anticipated. 

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.