Software Development Engineer IV - Wallet Internal Tools (Remote)

Role Overview

ID.me is looking for a Software Development Engineer IV - Wallet Internal Tools to add to our rapidly growing Internal Tools product engineering team. In this role, you will use your data analysis skills to detect system inefficiencies and design and implement solutions for our users and members. You’ll have the opportunity to influence user experience through experimentation as well as customizing a video technology platform used by thousands of users a day. You will work closely with cross functional teams, including engineering, product, data, operations, and senior leadership to achieve your goals.

The Tools team is responsible for applications utilized by Member Support, Fraud Operations, and other critical ID.me teams to assist members with identity verification, fraud, and general support. The team advocates and paves the way for automated testing, observability, and other initiatives across the organization. On this team you will have the opportunity to build systems at scale, query large data sets and collaborate with key internal stakeholders to build functionality that directly impacts internal and external users.

Responsibilities 

• Build and maintain highly scalable and secure web applications, services, and APIs
• Consistently ship small and medium features and improvements with minimal guidance and support from other team members. Collaborate with the team on larger projects.
• Collaborate with team members, product managers, and stakeholders to solve the right problems and build the best solutions for customer needs
• Effectively switch gears between maintaining and refactoring old code and writing newer and more modern services
• Use test driven development practices and/or test frameworks and tools to ensure that features are shipped defect free
• Demonstrate mastery of object-oriented programming languages, tools and technologies
• Solve complex technical problems with varying degrees of ambiguity
• Act as a mentor to junior developers through code reviews and document critiques, and actively participate in cross team knowledge sharing forums
• Proven track record of owning and shipping features end to end including thorough automated test coverage, observability, monitoring, and documentation

Qualifications  

• 6+ years developing web applications using OOP languages like Java, Ruby, Javascript, Go, Python, Rust or C++
• Understanding of querying techniques and optimizations on relational databases such as PostgreSQL
• Exposure with deploying features using A|B testing strategies and ability to interpret results
• Experience building systems and services in a containerized, cloud based, infrastructure as code driven ecosystem in any cloud platform. 
• Exposure with GCP utilizing Docker, Kubernetes, or Nomad

Preferred Qualifications

• Must have an obsession for building quality products 
• Ability to thrive when there are changing priorities and shifting of gears
• Must have strong oral and written communication skills, and be a team player with a self-managing work ethic
• Must be a self-starter with a passion for software engineering, learning, and continuous improvement
• BS in a quantitative or scientific field such as computer science, computer engineering or equivalent experience
• Experience working with Ruby on Rails
• Startup experience
• Must be located in the continental U.S. and work core EST or CST hours