Software Development Manager III - Verification Infrastructure (Remote)

ID.me · Remote

Company

ID.me

Location

Remote

Type

Full Time

Job Description

Company Overview

ID.me simplifies how people securely prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button.

The COVID-19 pandemic accelerated digital migration for many critical services. Those services require a trusted identity to safeguard against fraud and help ensure people are who they claim to be. With ID.me, login and identity credentials move with people, which can reduce the time and frustration of having to verify at multiple sites and set up multiple passwords.

ID.me is a credential service provider compliant with federal standards for digital identity verification. 

In addition to helping people control their credentials and data, the company’s “No Identity Left Behind” initiative strives to expand access and inclusion for all people. The company offers multiple pathways to verification – online self-serve, live video chat agents, and in person. ID.me is passionate about building a robust identity network that does not compromise access for traditionally underserved groups.

Role Overview
We are in search of a Software Development Manager III to lead our Verification Infrastructure Team, which is a specialized unit within our identity verification organization. This team is responsible for modularizing common functionalities and creating shared, secure services and APIs that are used to power our identity verification flows across various projects and teams. The Manager's role encompasses building and overseeing a team of 4-10 engineers and focuses on not just technical tasks but also key leadership functions. These include team development, performance coaching, and long-term strategic planning. This managerial position is pivotal in maintaining technical excellence while fostering a cohesive, high-performing team.

Responsibilities

  • Team Building: Assemble and manage a team of 4-10 engineers, ensuring the right mix of skills to meet project objectives.
  • Coaching & Development: Conduct regular 1:1s and provide constructive feedback to team members. Manage performance through quarterly and yearly reviews to guide professional growth.
  • Strategic Planning: Exercise significant influence in defining the team's long-term goals by participating in roadmap planning sessions with engineering and product leadership.
  • Problem-Solving Collaboration: Collaborate with team members, product managers, other engineering teams, and leadership stakeholders to tackle critical customer issues effectively.
  • Technical Oversight: Lead high-level technical discussions and decisions. Act as a mentor by providing code reviews, critiquing architecture documents, and leading knowledge-sharing forums across teams.
  • Application Ownership: Take on the responsibility for shipping releases, participating in on-call rotations, and spearheading incident response strategies.
  • Hands-On Contribution: Be prepared to occasionally dive into code for debugging or accelerating the team's progress, although you won't own features as a manager.
  • Resource Management: Allocate engineering resources efficiently to achieve a predictable roadmap delivery, adjusting the sprint schedule and backlog as priorities shift or escalations occur.

Qualifications 
  • At least 2 years of experience managing a team of 4+ engineers
  • 5+ years developing web applications using Java, Ruby, Javascript, TypeScript, Go, Python, or C++
  • Experience with relational databases such as MySQL, MSSQL, PostgresSQL
  • Proven ability to identify and avoid costly product and engineering decisions
  • Experience operating in any Agile environment (Scrum, Kanban, SAFe, etc.) and leveraging planning tools (Jira, Trello, ProductPlan, etc.) to plan, assign, track, and report on the work of the team
Preferred Qualifications
  • Hands on leader with a bias towards action, proactively addressing problems
  • Proven track record of owning and building quality products
  • Passion for software engineering, learning and continuous improvement
  • Ability to thrive while navigating changing priorities
  • Understanding of technologies such as OpenID Connect (OIDC), SAML, XACML SCIM, OAuth, Federation protocols etc.
  • Previous experience working at a growing company or start-up
  • Previous experience hiring and assessing great technical talent

* Must be located in the continental U.S. and work core EST or CST hours

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ID.me adheres to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, ID.me's policy is to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works. Upon request we will provide you with more information about such accommodations.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy. If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

ID.me participates in E-Verify.

Apply Now

Date Posted

10/28/2023

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