Software Engineer

We are seeking a Software Developer to join our Enterprise Enlighten AI Routing Team. The ideal candidate is someone excited about working in a data-driven environment with strategic, high-growth accounts and projects.

We are looking for someone who is passionate about software development, has a strong desire to share knowledge with others, wants to keep abreast of industry best practices, and can work remotely as a member of a distributed (US based) team.  Candidates should know or be willing to learn multiple languages and environments ranging from Kubernetes, AWS Serverless, .NET Core, and Python.  A candidate should be passionate about continuous integration and continuous delivery with an eye towards weekly deployments.

What you’ll do:

For this position the successful candidate will perform design, development, sustaining engineering and testing tasks within the Microsoft .NET Core framework using Microsoft Visual C#.  The candidate will also work Kubernetes, Jenkins, Helm, and related technologies in their day-to-day work.  This position requires proficiency with unit testing and the related tools (XUnit, Postman, Newman, etc) for test-driven .NET application development.

• Write and maintain .NET, .NET Core, and Python software.
• Create and maintain Jenkins based software build pipelines.
• Deploy software to our Container infrastructure levering Docker, Kubernetes, Helm, AWS, and other cloud-based technologies.
• Consider emerging technologies/innovations when helping to design software and architecture.
• Participate as a contributor in an Agile Scrum team.
• Participate in a rotating on-call schedule to aid our operations team when needed.

What you bring to the table:

• 4+ years with solid foundation in OOP, Distributed Microservice Architecture and/or SOLID principles.
• Proven experience in C# and .Net Core
• Experience with API Design and REST principles
• Working knowledge of relational and NoSQL databases like Postgres and Redis
• Experience with Agile software development methodology or willingness to learn and adopt it.
• Experience with CI CD (continuous integration and continuous delivery) build pipelines and Jenkins.
• Experience with testing frameworks (like Chaos, API contract, and performance testing) and the critical relationship these have with a stable CI CD pipeline.

What differentiates you as the best:

• Experience with the latest software design, testing, and software delivery tools
• Experience with Container based software delivery and related management and monitoring applications.
• Experience developing software for cloud-based Contact Center telephone systems (CCaaS)
• Experience working with in a Software as a Service (SaaS) organization.
• Experience with RabbitMQ, ZeroMQ, or similar MQ services
• Work well in a work from home distributed team
• Passion for true Continuous Integration and Continuous Delivery. We strive to deliver quality fast.
• Dependable - you own what you develop; our scrum teams own their product and delivery.
• Ultimately, we want someone who is creative, flexible and has a passion for delivering cutting edge technology.

What you can expect:
NICE values diversity amongst its employees. Employees from all levels of experience and backgrounds are mingled together and are encouraged to learn about projects others are working on. NICE Mattersight fosters teamwork as well as self-motivation.
Where you’ll be:
NICE seeks candidates authorized to work without sponsorship in the United States. The Software Developer can work from a few different locations as noted in the job listing; candidates should not anticipate any travel.