Software Engineer - CXone - Cloud Contact Center

Eventus Solutions Group · Other US Location

Company

Eventus Solutions Group

Location

Other US Location

Type

Full Time

Job Description

About the job
Software Engineer - CXone - Cloud Contact Center
Location: Montreal preferred or Québec Province
Travel: up to 10%
Position Type: Contract preferred orFulltime (one year duration)
We are hiring a Software Engineer to join our team and support Cloud Contact Center platforms (NICE Cxone). In this role, you will be involved in all aspects of Cloud technology for the Contact Center. You will be responsible for design and development of products, features, unit testing, code reviews and resolve bugs that are discovered in the QA process. You will work in both a test and development production environments. You will work with other Software Engineers, Project Managers, and other team members
Qualifications For Success:

  • Bachelor's degree in Computer Science, IT, or engineering preferred
  • 2-4 years of experience with CXone (NICE inContact) experience
  • IVR and ACD development experience
  • Scripting experience
  • Fluent in Canadian French / Québécois French
  • Ability to work onsite at Client as needed or travel to client as needed


Additional cloud telephony experience, for example, Genesys Cloud, Five9, Talkdesk, Amazon Connect, Twilio, or 8X8 telephony platform experience is a plus
Why you'll love it here:
Together we are better! - The core of the team is you and we celebrate the uniqueness each team member brings to the table. Our differences make us better and drive innovation globally. With over 500 successful projects delivered, our culture and unique business model has landed us on the top of the INC 500 list of the nation's fastest growing private companies. With Eventus you can expect:

  • Entrepreneurial and collaborative environment
  • Competitive total rewards program
  • Comprehensive benefit plans
  • Professional training opportunities
  • Engaging and fun culture
  • Big business ambition with small company values
  • Opportunity to work with industry leading, talented peers


We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
http://eventusgcom/careers (303) 376-6161

Apply Now

Date Posted

08/08/2024

Views

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