Software Engineer, Data Analytics

Comcast's Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. We offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia). Some roles can work virtual full-time if they are not near a Tech Hub, but that is dependent upon the needs of the position and amount of collaboration required.

Job Summary

Job Description
About Our Team

Part of the RDK TPX Team, we oversee the Support/Triage and Data Analytics for the RDK-B(Broadband) on Customer devices.

The Role

We are seeking a Software Engineer who has significant hands-on working knowledge and experience in triaging field issues and driving to resolution.

Working as part of the RDK-B(Broadband) team you will be responsible for performing triage and data analysis of RDK Software on Devices, as well as developing Software tools to automate the Triage and Data Analysis activity.

What You Will Do:

• Monitor new releases, troubleshoot and resolve issues
• Analyze machine metrics and RDK source code
• Develop Software tools to automate the triage and data analysis activity
• Collaborate with other RDK Dev teams, OEM / SOC vendors

Skills & Experience We're Looking For:

• B.S. Computer Science or Engineering
• Experience / knowledge in Computer Networking
• Agile software development

Key tools & technologies you should be familiar with include:

• C, C++, Linux shell scripting, Python / Java
• Linux platforms
• Data Analytics like Splunk, Kibana is plus

About Comcast

We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated. We are a small team dedicated to supporting career growth within the organization!

Here's a look at just some of the perks we make available to our US-based employees:

• Medical and Dental
• 401(k) Savings Plan
• Courtesy Services - We offer all full-time employees in serviceable areas free digital TV and internet, as well as deeply discounted phone services and other features.
• Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

Learn more at https://jobs.comcast.com/life-at-comcast/benefits.

Comcast is an EOE/Veterans/Disabled/LGBT employer, and all qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or any other legally protected category.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education
Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience
5-7 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.