Software Engineer - Email Campaign Pipeline

Klaviyo · Boston, MA

Company

Klaviyo

Location

Boston, MA

Type

Full Time

Job Description

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

Why You Should Join the Email Campaign Pipeline Team 

The Email Campaign Pipeline team has direct technical responsibility for Klaviyo’s most-used engagement channel. It is responsible for designing, building and operating highly-scalable, highly-available distributed systems to process ever-increasing email campaign traffic. Our systems are used by hundreds of thousands Klaviyo customers to schedule/process tens of thousands campaigns and deliver over 500M emails every day. Besides the daily high volume traffic, the more challenging task is to  deal with super spiky volume at online sale seasons.
During the 2021 Black Friday and Cyber Monday, over 7.5B emails got processed and delivered through our system without any developer intervention. We’re proud of these achievements and passionate about continually scaling and evolving our systems to support and help drive Klaviyo’s rapid growth (2x per year the past several years) by using modern technologies and patterns.  Going beyond the email, this team is aiming to build a highly generic and extensible campaign platform to empower the emerging SMS and other new message channels in future by leveraging our years of experience/expertise gained from the email channel. If you like to take on new challenges working on large-scale, complex systems, come join us.


How You Will Make a Difference 

  • In this role, you will build and maintain features/services that hundreds of thousands of Klaviyo customers rely on daily to drive their business forward.
  • Work on crafting our highly-scalable, highly-available email campaign pipeline that processes and delivers hundreds of millions of email daily growing to billions scale.
  • Collaborate radically with teams and stakeholders across Klaviyo on designs, implementations, and engineering practices.
  • Engage with and help build a strong educational, collaborative team environment by learning from and with your fellow team members to continually level up our collective skills and build the best software possible.
  • Participate in the technical interview process to help maintain a high bar for our growing teams

Who You Are 

  • Have 2-4+ years of experience in a software engineering discipline and have built and delivered at least one complex system.
  • Love digging into performance and scalability issues to workale solutions-- whether it's a performance degradation or too many clicks in a workflow, a database query timing out, or a queue that just won’t drain. 
  • Passionate about growing and improving a product daily using a data driven mindset, familiar with system monitoring and alerting techniques.
  • Like working on small, high-performing autonomous agile teams. At Klaviyo, you will have ownership of features, but you'll collaborate radically with everyone to make sure we produce the right solution.

Technologies we use (not exhaustive):

  • Python, Django, React, RabbitMQ, Celery, MySQL, Redis, Memcached, Apache Zookeeper, Apache Pulsar.Amazon Web Services (EC2, RDS, Aurora, etc.), Terraform, Jenkins

The starting pay range for this role is listed below. Sales roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.

Starting Pay Range For All US Locations:
$123,200—$184,800 USD

Get to Know Klaviyo

We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

You can find our Job Applicant Privacy Notice here.

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Date Posted

10/19/2023

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