Software Engineer, GAI Conversation Product

What You Will Do

Our product excels in using cutting-edge Machine Learning technologies, particularly Generative AI, for business automation and critical tasks. As a conversation product engineer, you'll apply these technologies to impactful enterprise use cases. Our product serves diverse user personas through a unified conversational and GUI interface across chat and web channels. We're enterprise AI product pioneers with no fixed formula. You'll innovate on unsolved problems and expand customer perceptions of ML/GAI's business impact. Our team's expertise, spanning decades of ML evolution, years of delivering enterprise AI solutions, and first principles thinking, underpins our product's success. Prior conversational AI experience is a plus, but not mandatory. We seek high performance, a passion for enhancing the overall user impact, and a clear thinking framework for scalable, tailored experiences. You'll collaborate with ML/GAI experts and cross-functional teams on innovative features at our fast-growing AI startup.

• Collaborate closely with GAI conversational framework experts to grasp the latest technology capabilities and best practices. 
• Design and implement stakeholder and end-user product features using cutting-edge technical approaches to deliver business value. 
• Work with PM, UX, and GTM teams to define, scope, and validate product deliverables. 
• Expand the product's reach to more customers, domains, and global markets, ensuring high quality and extensible engineering implementation. 
• Identify patterns and feedback to advance the Conversational AI framework further. 
• Develop into a well-rounded product engineer with the expertise to apply technologies for impactful products and strategic influence.

What You Bring To The Table

• BS or a higher degree in computer science or related field
• 2+ years professional experience in scalable system development
• Strong product sense and a passion for building scalable web or conversational UI products
• Excellent cross-functional collaboration skills
• A constant thirst for learning and readiness to step out of your comfort zone

Nice To Have

• Experience with ML/GAI-enabled conversational products
• Proficiency in extracting common patterns and expertise in modular architecture and API design

Compensation Range: $130,000 - $221,000