Software Engineer I

What you'll be doing

Designs and improves software programs by:

• Gathering and evaluating user requirements in collaboration with stakeholders

• Translating concepts into flow diagrams, wireframes, high fidelity mockups and interactive prototypes

• Performing user testing internally and externally to validate designs and iterate based on feedback

• Creating intuitive and efficient designs for both user interaction and data visualization to delight our users and excite our prospects

• Documenting design work and user feedback

• Developing a strong understanding of our user communities, their tasks, and challenges with current interfaces

• Being the internal advocate for users and UI/UX design process

• Conducting research including surveys, contextual interviews, task analysis, focus groups, user persona development, and usability studies to understand the user experience idealized by the client

• Evaluating UI/UX designs, prototypes, and completed features for consistency

Provides technical support and guidance to all internal and external application users by

• Working with the team to implement and verify proposed improvements

• Working directly with clients to identify requirements and ensure a positive experience

• Providing analysis of existing user interface designs and common interactions with proposals for improvement

Maintains Quality Service and Departmental Standards by

• Reading, understanding and adhering to organizational Standard Operating Procedures (“SOP”)

• Assisting in establishing and enforcing departmental standards

Contributes to team effort by

• Working with internal staff to resolve issues

• Exploring new opportunities to add value to organization and departmental processes

• Helping others to achieve results

• Performing other duties as assigned

Maintains Technical and Industry Knowledge by

• Attending and participating in applicable company-sponsored training

What we look for:

Education:

• Bachelor’s degree in computer science, design or related field required

• Educational background in human-computer interaction, usability, user-centered design, user experience, information design, applied psychology, cognitive science, human factors, informatics, computer science, or other design/applied science fields is a plus.

Experience:

• 3+ years prior experience in up-to-date user interface and user experience design methodologies with a solid understanding of the design process

• Strong verbal and written communication skills with excellent presentation skills; ability to lead design to lead design sessions and user test sessions

• Some basic knowledge of front end technologies and how designs systems translate into code.

• Ability to evaluate a user experience and conduct user research and testing activities and deliverables

• Strong understanding of relevant technologies for desktop and mobile.

• Background in Enterprise software solutions a plus

• Experience with Agile development process

• Graphics and prototyping tools experience such as Photoshop, Illustrator, Balsamiq, Axure, or Protoshare

Additional skill set:

• Good knowledge in Java, Python XML and HTML

• Ability to work in group setting and independently; ability to adjust to changing priorities

• Excellent attention to detail and orientation toward meticulous work

• Strong interpersonal and communication skills, both verbal and written

• Strong documentation and organizational skills

• Ability to project and maintain a professional and positive attitude

What we offer

• Competitive compensation + shift allowances

• Attractive benefits (security, flexibility, support and well-being)

• Engaging employee programs

• Technology for hybrid working and great onsite facilities