Software Engineer Infrastructure

Description

As a Software Engineer on the Infrastructure team, you will ensure our production Kubernetes infrastructure is optimized for the ngrok product. You will work on our Go, Rust, TypeScript, and Terraform codebases to scale and continuously improve our production infrastructure.

Software engineers with experience in the SRE/DevOps space are a good fit for this role, and you will use your skills to build the software all ngrok engineers use to manage and interact with our infrastructure. We are looking explicitly for people who align more with software engineering than operations.

Your team is concerned with managing both our production infrastructure and our build and release (CI/CD) tools, although your primary focus will be our production infrastructure.

To succeed in this role, you should have a reasonably deep understanding of Kubernetes in all its good and bad parts; bonus points for the confluence of networking and Kubernetes. ngrok deploys primarily in AWS, and you should have some working knowledge of how that cloud provider operates.

Responsibilities

• Help us build and execute our roadmap for adding capabilities to how we manage our Kubernetes infrastructure, ideally leveraging our current platform and tools, but designing and implementing new tools as necessary
• Participate in the infrastructure on-call rotation
• Draft technical design documents for new work, and build agreement in the team and with other stakeholders about the path forward
• Excellent verbal and written communication skills; humans accomplish more together than separately, and working together means that we are able to communicate clearly using healthy and safe practices
• Provide insights and feedback to our product engineering teams on effectively running services run on Kubernetes
• Positively impact the team through your presence and contributions

Requirements

• Experience building and scaling distributed systems for SaaS products (ideally networking focused)
• 3+ years coding experience, preferentially in go
• Operational Kubernetes expertise and understanding of the project internals
• Ability to prioritize and self-manage
• Strong communication skills

Nice-to-Haves

• Previous startup experience
• Understanding of cloud infrastructure, particularly AWS
• Knowledge of the CNCF landscape
• Open source contributions

Benefits

Compensation for this role depends on level, but we provide a competitive mix of salary and equity.

We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%.

We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. You only pay the additional difference on other plans. Half of premiums are covered for dependents.

We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager is also on the hook for encouraging you to do the same.

About ngrok Inc.

ngrok builds your network defined edge: bring auth, resiliency, and policy to any web service. This involves a lot of hard problems around networking (surprise, right?), reliability, and performance. We build tools for engineers in nearly every Fortune 500 company and are rapidly expanding our offerings targeted at production workloads and use cases.

Our company recruits individuals with a passion for building developer first tooling and a generative organization. We look for systems thinking, thoughtfulness, and a bias for getting things done. This requires building an inclusive org that sets each individual up to be their best self.