Job Description
San Francisco CA USA
In-Office
225K-485K Annually
Mid level
Artificial Intelligence • Software
The Role
The Infrastructure Engineer will design systems for customer deployments manage performance metrics and contribute to high-performance distributed systems while implementing CI/CD processes.
Summary Generated by Built In
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Engineering at Ivo
Engineers at Ivo are inventors. Ivo was first-to-market with:
• An AI agent that lives in MS word and edits the document for you [2023]
• Ditching imprecise embeddings models in favor of agentic RAG [2023]
• Large-scale LLM-based legal fact extraction [2024]
• A legal assistant that can search large contract databases without sacrificing accuracy [2024]
• Clustering legal documents descended from the same family [2025]
• Automatic deviation analysis to locate buried risk in huge contract databases [2025]
• Merging contracts with their amendments to make a time series of “composite” contracts (a customer actually cried when we showed her this) [2025]
Role
Infrastructure Engineers build the foundation for Ivo’s entire platform.
We’re looking for an Infrastructure Engineer to:
• Own and shape the future of our environment. We still have a relatively minimal footprint giving you a lot of freedom to design the system.
• Manage dozens hundreds thousands (?) of customer deployments. Customers are cagey about their contracts so each customer gets their own containers database VPC etc. It’s a lot to orchestrate.
• Instrument our system so we understand performance bottlenecks errors etc.
• Aggregate metrics/logs/health checks into slick dashboards and pager alerts
• Be on call and lead infrastructure related incidents
• Get our CI/CD system running super quickly (it currently takes ~12 minutes boo)
In addition to helping us run a solid high-performance distributed system we’d love someone who’s as excited about LLMs as we are. You’d be deeply embedded into the engineering team and encouraged to push the DevOps frontier by for example:
• Developing on-the-fly LLM evals to monitor the real-time accuracy of our responses
• Building autonomous agents to detect and diagnose production issues before they become major fires
• Any other useful stuff you can think of
Mission
Every major business has an in-house legal team and all of those lawyers are overworked. 80 hour weeks tight deadlines and contract-reading death marches are the industry norm. Up until recently there wasn’t anything technology could do to help this situation.
LLMs have given us the ability to give these lawyers their lives back and at Ivo that’s our mission.
We’re building an AI-native platform to automate legal drudgery. People love our software - despite high competition we have the highest trial win rate on the market (85%). We’re genuinely improving people’s lives and we’re only just getting started.
Ivo might be a good fit for you if you:
- You love writing code but you love having impact more: We’re a team of engineers at heart but our #1 goal is building the best possible product. That means making pragmatic choices and looking for 80/20 solutions.
- Would describe yourself as being relentlessly resourceful.
- You have a strong internal sense of urgency. You have a bias towards doing things *today* rather than tomorrow.
- Experience working in a startup environment is preferred but not required.
- Are excited about the adventure of building a company!
FAQ
- How far along are we? We launched in early access in 2023. Since then we’ve had an incredible response from the market and are growing rapidly. We 6x'd in ARR in the last 12 months. Our clients include companies like Uber Reddit IBM Canva Pinterest WordPress and more. We're happy to share more details with candidates who go through our interview process.
- Can I work remotely? We have an in-office culture with some hybrid flexibility.
- Compensation: The USD salary range for this role is $225K-$485K. Final offer amounts are determined by multiple factors including experience and expertise and may vary from the amounts listed above.
Top Skills
Ai Systems
Ci/Cd
Dashboards
DevOps
Infrastructure Management
Llms
Logs Monitoring
Metrics Aggregation
Am I A Good Fit?
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The Company
HQ: San Francisco CA
45 Employees
What We Do
Ivo helps organizations reduce the time effort and cost of negotiating contracts. Our Generative-AI native software reviews and redlines agreements for consistency against playbooks and historically negotiated agreements.
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Date Posted
03/28/2026
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