See yourself at Twilio

Join the team as our next Software Engineer (L3) in the Efficiency Engineering team in Services Operations.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco we have presence throughout South America Europe Asia and Australia. We're on a journey to becoming a globally anti-racist anti-oppressive anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio we support diversity equity & inclusion wherever we do business. We employ thousands of Twilions worldwide and we're looking for more builders creators and visionaries to help fuel our growth momentum.

About the job

This position is needed to reinvent how we operate at Twilio with intelligent self-service solutions for Customer Support and Operations teams. As a Software Engineer you will own and be responsible for the engineering architecture from design through delivery across the software development lifecycle (SDLC).  You will establish and continuously improve the coding patterns and developer best practices comment and approve code reviews continuous integration and deployment pipelines documentation and software release processes on the team.

We are looking for a Software Engineer with expertise in fullstack Javascript software development strong expertise in typed languages solid computer science fundamentals and a demonstrated track record of building elegant APIs and UI experiences at scale.  In this role you will partner with our product program analytics and other engineering teams to build world-class experiences for our customers and support agents.

At Twilio you have the agency to solve difficult problems creatively the freedom to explore work that inspires you and an organizational culture that truly cares for its employees. You will play a key role in building and growing our new support engineering team and creating a collaborative inclusive and high-performing team culture.  Experience in building full-stack web applications and using modern Javascript frameworks is essential.

Our technical stack includes: Javascript ReactJS NodeJS TypeScript AWS (Lambda EC2 SQS S3) Terraform Redis Docker Linux Kendra and MySQL.

Responsibilities

In this role you’ll:

• Live by and champion our cultural values of the Twilio Magic .

• Embrace an engineering artisan culture and take pride to deliver well-designed APIs and user interfaces.

• You are able to develop an architectural vision and have demonstrated the ability to communicate advocate and realize your vision.

• Collaborate effectively with stakeholders product and engineering teams to execute on our roadmap and deliver business value.

• Collaborate with engineers to design and review technical blueprints and translate product requirements to software plans and deliverables

• Continuously improve our best practices for how we operate.

• Continuously adapt to the evolving JavaScript ecosystem to maximize engineering efficiency.

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Strong computer science fundamentals and expertise with Javascript full-stack development.

• 6+ years of experience in building Web applications preferably using frameworks like React Vue or Angular.

• Experience creating unit tests.

Desired:

• Experience with A/B testing or feature flag practices.

• Experience with DDD architecture or layered architecture projects. .

Location

This role will be remote and based in Colombia.

What We Offer

There are many benefits to working at Twilio including in addition to competitive pay things like generous time-off ample parental and wellness leave healthcare a retirement savings program and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems take initiative pitch in when needed and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So if you're ready to unleash your full potential do your best work and be the best version of yourself apply now!

If this role isn't what you're looking for please consider other open positions .