Software Engineer (Observability)

We want people who care about empowering their peers to understand their services.

Observability Platforms is focused on creating visibility into DigitalOcean’s services and infrastructure. We design, build, and operate the internal logging, metrics, distributed tracing, error reporting, monitoring, and alerting platforms that are depended on to ensure good, reliable experiences for DigitalOcean’s customers. Through a mix of open source services and in-house developed software we seek to continuously improve the ability of DigitalOcean engineers and product managers to understand the behavior of their products and services in order to improve the experiences of our customers. 

What You'll Be Doing:

• Integrating and operating open source observability software such as Elasticsearch, Prometheus, VictoriaMetrics, Alertmanager, Grafana, and Kibana.
• Implementing features to both improve the operability of our services and help design and implement the next generations of metrics and logging at DigitalOcean.
• Guiding other engineers on how they can best utilize our systems to gain confidence that their services are performing as expected.

What We'll Expect From You:

• Experience with open source observability systems such as Elasticsearch and Prometheus, not just as an end user but as someone responsible for running and maintaining them.
• Familiarity with running software on container orchestration systems such as Kubernetes or Nomad
• Experience writing software in Golang. Experience with the challenges of concurrency and distributed systems is a plus.
• Experience with DevOps tooling such as Terraform, Ansible, and Github Actions (or other relevant CI/CD experience).
• An ability to work well as part of a geographically distributed team.
• Participation in a 24/7 on call rotation
• Someone who is motivated to learn, teach, grow, explore, and seek out areas we can improve
• Strong communication and customer service skills - we provide support to the internal users of the systems we design, build, and operate.

Why You’ll Like Working for DigitalOcean:

• We reward our employees. The base salary range for this position is between $100,000.00 - $150,000.00 based on relevant years of experience and skills. The salary range for this role is specific to candidates located within the U.S. and will vary for candidates outside the U.S.. The salary range for this position is based on relevant years of experience and skills. Employees may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees including grants of equity upon hire and the option to participate in our Employee Stock Purchase Program.
• We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging our teams and employees to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship and other internal programs. We provide all employees with reimbursement for relevant conferences, training, and education.
• We care about your well-being. In addition to cash and equity compensation, we also offer employees a competitive array of benefits. In the United States, these include health insurance, flexible vacation, retirement benefits, a generous parental leave program, and additional resources to support employees' overall well-being. While the philosophy around our benefits is the same worldwide, specific benefits may vary in other countries due to local regulations and preferences.
• We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

*This is a remote role

#LI-Remote

Department: Engineering #LI-Remote