Software Engineer (Platform) - Duo Security

Duo + Cisco = Disco!
With the Most Loved Company in Security and the global leader in network technology joining forces, there are more exciting opportunities than ever to be at the forefront of securing the cloud.
Our mission is simple: democratize security by making it easy and effective for everyone. We're transforming security from the ground up by solving the world's most pressing geopolitical challenge - safe, secure information access.
We engineer our business
to enable our customers to easily address their ever-evolving security challenges.
We believe that impactful work is rewarding work and that our team is at its best when everyone feels empowered to bring their whole self to work.
We learn together
by hiring for cultural contribution, not cultural fit, and recognize that diversity in background and thought are essential to building high-impact teams.
We invest in growth and learning opportunities and encourage our people to never stop learning. We foster collaboration and believe in being recognized (and rewarded!) for hard work. We champion a healthy work-life balance.
We're kinder than necessary.
Together
we build for the future
by designing simple solutions for complex problems. And that's why we're the most loved and trusted name in security.
The core Duo platform is responsible for more than 1 billion authentications per month and has a target SLA of 99.99%. Platform Core's primary responsibility is to innovate new ways to scale and increase the availability of this platform. We build resilient and scalable systems which can be used as building blocks in the main security and authentication platform by other engineering teams. We help set best practices and standards for the rest of the organization and leverage the high degree of experience on our team to educate other developers.
Examples of our work include building a fully secure event messaging system which the entire organization depends on to perform asynchronous communication between all of Duo's microservices. We've also set RESTful API standards for the rest of the organization by building tools that make it easy for other engineers to write clean, secure and scalable code.
The Platform Core team is looking for an engineer to help strengthen the automation, observability, and operationalization we build into our solutions. You might have previous experience in SRE and/or DevOps work. You should have a mindset that leans into automation and finds joy in making systems more resilient and maintainable. This is not a traditional SRE role which fields day-to-day configuration changes and production support. Together with the team, you will leverage your past experience to increase the robustness of the systems our team builds to allow for responsible hand-off to our SRE partner-organization who will own day-to-day production support. You, as a member of Platform Core, will be focused on net new inventions and updates that significantly move the needle forward for the organization by developing new solutions to challenging problems as well as helping to improve the automation of existing systems.
We value inclusion and psychological safety. We entrust our engineers with a high degree of autonomy within a supportive team culture and emphasize software craftsmanship. You embody our values and development culture of collaboration, curiosity, and pragmatism. Our engineers at all levels lead projects and bring our teams along with them. We prioritize team success.
Skills you have....

• You have 4+ years of professional software engineering experience building solutions for a highly-available SaaS environment. If some of this was in SRE-like and/or DevOps-like work, that's a bonus.
• Experience crafting solutions with Python (or are able to learn it) and using tools like Kafka/MSK, Kubernetes, AWS, Docker, MySQL, ElasticSearch, Grafana/Kibana/DataDog
• Sharp focus and planning for work on or beyond a full quarter-time horizon
• History of writing performant, maintainable, testable code, a commitment to modern software testing practices, and a passion for automation and reducing operational overhead
• Superior communication to describe, analyze, and convince others about major technical tradeoffs and decisions, obtaining consensus on solutions
• Shown experience working across teams and with other engineering leaders to spec out high-level designs for platform improvements
• A desire to make the lives of your fellow engineers easier through continuous improvement in developer experience when using our services.
• Persuasive abilities to motivate and empower your team members to achieve a higher level of performance
• A curious nature and dedication for gathering information and resources for your team

Even better if you have....

• Automated configuration experience with tools such as Terraform, Ansible, Puppet & Chef
• Cloud services deployment, monitoring, alerting, and issue escalations experience
• A desire to initiate and facilitate meaningful conversations around complex problems

Why you should apply....

• You've seen the news--Cybersecurity is the biggest issue of our time and you want to make a difference.
• You're interested in opportunities to grow your career by architecting and building highly available and scalable systems and generating impressive impact over a large surface area.
• You desire the autonomy to operate in a substantial problem space solving real problems for real people
• You work well in charting new practices without a well-defined roadmap
• You love both teaching and learning from impactful peers

WHY CISCO SECURE
#WeAreCisco, where each person is unique. We bring our talents to work as a team each day, helping power an inclusive future for all. Get to know us!
We're global, we're adaptable, we're diverse, and our security portfolio is as extensive as it is groundbreaking. Have you heard of Threat, Detection & Response, Zero Trust by Duo, Common Services Engineering, or Cloud & Network Security? Those are only a few of our product teams! The only thing we're missing is YOU.
Join an enterprise security leader with a start-up culture, committed to driving innovation and giving you the opportunity to make an impact. We #InnovateToWin and we know we're better together, that's why we're dedicated to inclusivity, collaboration, and diversity in everything we do.
We're proud to be the Best Security Company in 2021 with the Best Authentication Technology and the Best Small and Mid-Size Enterprises Security Solution in 2022 by SC Media. Cisco Secure continues to grow and evolve year after year with 100% of Fortune 100 Companies using our products, and we're excited to see the new heights we'll reach with your passion for security, your customer focus, and your desire to change things up!
What else can you expect? An ongoing investment in your growth-that's why we offer many employee resource groups (called Inclusive Communities), mentorship programs, and hundreds of learning resources to consistently level up your skillset and explore your interests. Because when you succeed, we succeed!
"Cisco Secure offers an environment that combines cutting-edge, mission-critical, technology with some of the brightest, most diverse set of people I've ever had the pleasure of working with." - Chief of Staff, Engineering
Join Cisco Secure - Be You, With Us!
#CiscoSecureEng23
Message to applicants applying to work in the U.S.:
When available, the salary range posted for this position reflects the projected hiring
range
for new hire salaries in U.S. locations. For non-sales roles, the hiring ranges reflect
base salary and do not include bonuses, equity, or benefits. Hiring ranges for sales
positions include base and incentive target, and do not include equity or benefits.
Individual pay is determined by the candidate's hiring location and additional factors,
including but not limited to skillset, experience, and relevant education,
certifications or
training. Applicants may not be eligible for the full salary range based on their U.S.
hiring location.
The recruiter can share more details about compensation for the role in your location
during the hiring process.