Software Engineer - ServiceNow

Come build the next-gen fintech at Zelle®, where we're relentlessly focused on empowering prosperity in all its forms.

From fast money movement for over 100 million people who can access Zelle® directly through their banking app to new account opening and beyond - we make a difference in the lives of consumers and businesses every day and enable them to live their best financial lives. And we're only getting started.

With a new, state-of-the-art HQ in Scottsdale, AZ - plus growing presences in San Francisco, New York City, and Chicago - we're entering our next big chapter.

Make your mark on what's next in fintech with Zelle®.

Overall Purpose

This position designs, develops, tests and maintains software product applications.

Essential Functions

• Participates in designing, developing, documenting, testing, and debugging new and existing software systems and applications.
• Contributes in development life cycle including requirements analysis and design.
• Write technical specifications based on conceptual design and stated business requirements.
• Support, and document software functionality.
• Identify and evaluate new technologies for implementation.
• Analyze code to find causes of errors and revise programs as needed.
• Provide critical input in software design meetings and analyze user needs to determine technical requirements.
• Consult with end user to prototype, refine, test, and debug programs to meet needs.
• Complies with all security policies and procedures, to ensure that the highest level of system and data confidentiality, integrity and availability is maintained.

Preferred Qualifications

• Prior experience with ServiceNow CMDB, Discovery, and Service Mapping
• CM2 Comprehensive (CM2-C) or higher-level certification
• ITIL Foundations or higher-level certification
• Prior Financial Services and/or FinTech industry experience

#LI-NF1

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

Some of the Ways We Prioritize Your Health and Happiness

• Healthcare Coverage - Competitive medical, dental, and vision plans as well as pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan - Featuring a 100% Company Safe Harbor Match on your first 5% deferral immediately upon eligibility.
• Parental Leave - 12 weeks paid leave plus access to Maven Maternity
• Paid Time Off - Unlimited Time Off* starting on Day 1, plus 11 paid company holidays
• Employee Assistance Program - Resources and tools to help you and your family find a solution to whatever life throws at you.

And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest.

*Unlimited Time Off available to regular, full-time exempt roles only. Our team can share more during the interview process!

Early Warning Services is an Equal Opportunity employer. All qualified applicants and employees will receive consideration for employment without regard to race, color, religion, religious creed, ethnicity, ancestry, national origin, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, citizenship, ancestry, disability, veteran status, genetic information or any other characteristic protected by law.