Software Engineer - SMS Compliance & Automation
Job Description
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
About the Team
The SMS Mobile team at Klaviyo is responsible for empowering the over 250,000 Ecommerce clients we work with on a global scale to deliver effective experiences on mobile devices. This team focuses on performance optimization and continuous development of our Mobile Marketing Channels (SMS and Push Notifications), Mobile SDKs (IOS and Android), and Klaviyo's own mobile applications. While Email was how Klaviyo began, SMS is truly the way of the future. As a result of this, we put a lot of emphasis around keeping the client experience top of mind while making sure our mobile applications are able to scale at large for many of today's fastest growing brands.
About the Role
The SMS Compliance and Automation team is responsible for making sure that the messages that leave the klaviyo platform are compliant and we provide the best in class automation for our agents to better support our customers. SMS Compliance & Automation own the compliance framework and tools used to implement guardrails to ensure Klaviyo customers comply with legal and regulatory compliance requirements for SMS sending. They preserve our (us and our customers) high quality SMS sending reputation by preventing messaging abuse (phishing), spam, and poor sending practices of legitimate customers.
How You will make an Impact
Incoming members to the Mobile Compliance and Automation Team will be responsible for building the foundation of how we make compliance a scalable, resilient service that supports compliance needs of multiple countries across multiple channels for Klaviyo. You will have an opportunity to make a major impact on the direction and priorities of the team.
As an engineer on this team, you will be responsible for building and managing Klaviyo’s Customer’s compliance needs (with an emphasis on backend development) while also focusing on internal tooling working with various stakeholders across the company
Technologies we use (not exhaustive):
Python, Django, React, RabbitMQ, Celery, MySQL, Cassandra, Redis
Amazon Web Services (EC2, RDS, Aurora, etc.)Terraform, Kuberentes, Splunk, Jenkins, Grafana, and other modern DevOps tools
What we are looking for
3-5+ years of experience in a software engineering discipline
Significant experience with full stack application development
Experience working with both monolithic and microservices architectures
Experience with creating and refactoring databases that can withstand high query volumes
Experience with CI/CD pipelines
Experience debugging performance issues and improving application performance
Proven experience with being a coach and a mentor for team members and helping them grow
Nice to Have
Experience creating new applications with scalability in mind
Exposure to large-scale system design
Experience with AWS or any similar cloud provider
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
Upon request, you can receive additional information about the compensation and benefits for this role. Requests can be submitted here. Additional information regarding benefits can be found at klaviyorewards.com.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
You can find our Job Applicant Privacy Notice here.
Explore More
Date Posted
06/28/2023
Views
2