Software Engineer VI, Agent Tools

Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable Internet service, most viewed live TV app, and the most advanced WiFi, serving millions of users and devices. We are transforming the next era of connectivity and entertainment experiences. Our goal in the Software Development Information Technology organization is to help Spectrum succeed by securely and rapidly delivering the best and most efficient technology in support of our business. We do this through a mix of delivery teams, operations functions, and corporate shared services like Architecture, End-to-End Test and Security.
BE PART OF THE CONNECTION
As a Software Engineer VI on the Agent Tools team, you will work with technical teams to create software solutions that use prevailing technologies and improve the customers' experience while adhering to business and technical requirements. Develop, modify, enhance, and implement software systems designed to support business initiatives.
WHAT OUR SOFTWARE ENGINEER VI ENJOY MOST

• Actively and consistently supports all efforts to simplify and enhance the customer experience.
• Participate in the design of dependent systems, e.g., up/downstream APIs, clients, data stores, CI/CD Pipelines.
• Design and implement new functionality that is testable and performant with no oversight or guidance.
• Determine methods and procedures on new assignments and may coordinate activities of other personnel.
• Understand the applicable technical organization's vision and goals and applies understanding to assist in the creation of the organization's roadmap.
• Analyze and evaluate different products in the market and identifies their pros and cons.
• Proactively maintain knowledge of and keep up to date on technical and industry standards.
• May develop software with no assistance to overcome roadblocks and proactively identify roadblocks and determine their impact to the roadmap.
• Triage escaped defects and lead RCA activities.
• Resolve system integration issues.
• Lead triage of critical production issues and manage hotfixes for those defects.
• Use time and resources effectively, prioritizing work, establishing and meeting timelines without oversight, and delivering multiple tasks at the same time.
• Close technical debts and visualize technology roadmaps.
• Provide LOE on multiple interconnected projects / features or an Epic level.
• Responsible for technical requirements and overall technical design documentation.
• Cut release branches and provide deployment artifacts to operations.
• Enforce usage of approved code patterns and best practices across their application domain.
• Identify performance improvement possibilities with dependent systems.
• Improve application performance and scalability, resilience and high availability.
• Collaborate with other groups in the organization like architecture, testing, operations, DBAs, and data center teams to identify and solve technical problems.
• Showcase multiple interconnected projects / features or an Epic to senior technical leadership and the business.
• Mentor Software Developers I-V. Participate in candidate interviews.
• Build and maintain effective working relations with their peers, own team, and other Charter organizations.
• Provide technical consulting to other internal groups and acts as a technical SME for the organization.

WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications

• Experience:
  
  • Coding, testing and designing software - 4-6+ years
  • Software development methodologies - 4-6+ years
• Education: BA/BS in Information Technology, Computer Science, or related field or equivalent combination of education and experience.
• Technical skills:
  
  • Demonstrated knowledge of one major programming language/tool
  • Demonstrated knowledge of coding language and syntax, usage of functions and object-oriented patterns
  • Demonstrated knowledge of environments, docker images, container runtimes, and cloud native app development
  • Demonstrated knowledge of dependent systems, e.g., up/downstream APIs, clients, data stores
  • Demonstrated knowledge of design patterns and software architecture patterns
• Skills:
  
  • Proficient in one major programming language/tool
  • Experienced in coding language and syntax, usage of functions and object-oriented patterns Proficient in environments, docker images, container runtimes, and cloud native app development
  • Experienced t in dependent systems, e.g., up/downstream APIs, clients, data stores
  • Proficient in design patterns and software architecture patterns
  • Experienced in production operations of developed software Proficient in micro-services, service-oriented architecture, monolith and anti-micro patterns
  • Experienced in applying appropriate software design patterns to the situation
  • Proficient in different platforms, container imaging tools, container run times, cloud applications, micro-services, etc
  • Experienced in software development methodologies
  • Demonstrates discretion and judgment in selecting methods and techniques for obtaining solution
  • Showcases multiple interconnected projects / features or an Epic to senior technical leadership and the business s
  • Demonstrate advanced negotiation skills Progressing towards advanced knowledge of one programming language/tool
• Abilities:
  
  • Ability to read, write, speak and understand English.
  • Ability to work on problems of diverse scope where analysis of data requires evaluation of identifiable factors
  • Ability to resolve a wide range of issues in creative ways
  • Ability to work on problems of diverse scope where analysis of data requires evaluation of identifiable factors
  • Ability to work with little instruction on day-to-day work, general instructions on new assignments
  • Ability to use time and resources effectively, prioritizing work, establishing and meeting timelines without oversight, and delivering multiple tasks at the same time
  • Ability to clearly document, present and explain work to technical and business partners
• Travel Ability: Office Environment
• Schedule:
  
  • Full time

Preferred Qualifications:

• Proficient in Spring Boot for back-end development or expertise in React for front-end development

SPECTRUM CONNECTS YOU TO MORE

• Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
• Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
• Supportive Teams: Who you are matters here. We aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
• Total Rewards:

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Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.
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