Software Engineer (Web)

Software Engineer (Web)Who We Are

WillowTree is a leading digital consultancy that partners with the world’s most admired brands to orchestrate winning experiences across the customer journey. Experiences that are personalized, on-brand, and consistent across channels and platforms.Experiences that can both drive customer delight and reduce operating costs.

Our services include digital strategy consulting, product development, brand and experience design, digital marketing, and data and AI services. WillowTree’s client roster spans industries and growth stages, including T-Mobile, Marriott, Allianz, Dexcom, PepsiCo, Brightline Trains, Synchrony Financial, Domino’s, and Dairy Queen. Check out how we have impacted our clients' digital portfolios over the years.

In January 2023, WillowTree was acquired by TELUS International (Symbol: TIXT), a leading provider of next-generation digital customer experience (CX) solutions for global and disruptive brands. The combined firm brings an unparalleled ability to deliver seamless, trusted, digitally-enabled experiences across any channel a customer might choose — including mobile apps, websites, voice UI, chatbots, email, customer service agents, and retail associates.

Location and Flexibility

This role will be in a Work From Near (Hybrid) capacity based out of our Boston, MA office three days a week on Tuesday, Wednesday, and Thursday. 

The Opportunity

In this role, you'll play a pivotal part in creating user-friendly and accessible software that meets business requirements. You will work in an agile team, contributing to the overall design, estimation, and implementation of projects within client and platform constraints. You'll also have the opportunity to refine processes, tools, and methodologies, demonstrating your ability to manage complex technical projects while fostering a positive and productive team environment.

Job Responsibilities:

• Develop robust, scalable, and efficient software solutions, ensuring optimal user experience and accessibility.
• Participate actively in project design and estimation, optimizing for client needs and platform limitations.
• Utilize CI/CD tools to establish and manage deployment pipelines, enhancing product release efficiency.
• Foster strong collaborations with team members, clients, and stakeholders, resolving technical challenges and enhancing development processes for project success.

Qualifications:

• 2-3+ years of web development experience
• Proficient in at least two of following: Javascript, HTML, CSS—along with one front-end framework (Angular, Vue, React, Web Components).
• Experienced in setting up deployment pipelines with tools like Jenkins, CircleCI, and using version control systems such as Git.
• Demonstrated ability to work independently on semi-complex features, while also contributing to process improvements and tooling.
• Strong interpersonal skills, open-mindedness, and a knack for giving and receiving constructive feedback.

Bonus Points:

• Familiarity with automated test suites and debugging tools.
• Experience in working in an Agile team and understanding the MVP approach and avoidance of over-architecting.

Why WillowTree?

We offer a place to be yourself.

Our differences, both visible and invisible, benefit our teams, our communities, and the products we craft. That’s why WillowTree strives to build a team with diverse backgrounds, skills, and perspectives. You’ll work hard here; however, we’ll balance that with a culture that supports your growth and cares about your well-being. We’re committed to creating an environment of inclusion — a place where every Tree can thrive.

We want you to reach your fullest potential and part of your professional development at WillowTree will include dedicated time to innovate on passion projects and an annual stipend to fund your professional pursuits.

WillowTree upholds our core values in every aspect of our work. We promote safe and inclusive work environments and maintain a drug-free workplace. We celebrate our differences and provide equal employment opportunities to all team members and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Diverse teams build better products. We acknowledge that the tech industry especially lacks opportunity for those who are of non-traditional backgrounds and in underrepresented groups. In order to create the best products for everyone, we know that it's important for our team to reflect the diversity of our users, and we are committed to being the change we want to see.