Job Description
Who we are: Founded in 2001 Vivid Seats (NASDAQ: SEAT) is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events artists and teams they love. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In's top places to work in 2025 we believe that our People are our greatest competitive advantage. To support our People we have built a company culture that empowers our employees to embrace challenges encourages unity through collaboration and seeks to constantly evolve by leveraging data and inspiring innovation.
We believe in harnessing emerging technology to power performance and unlock creativity. As part of our culture of innovation we actively embrace the use of AI tools to enhance decision-making improve workflows and produce better outcomes for our customers.
As a Software Engineer III (Web) you will build and support systems responsible for the acquisition of multi-million dollar monthly revenue. You will work on the latest technology stack and make decisions which will directly impact the final product. Following software development best practices you’ll be responsible for developing solutions that scale to the needs of our customers.
How your role contributes to the success of Vivid Seats:
- Help lead direction of the technology systems powering our ticket marketplace offerings.
- Develop experiments and innovative solutions that give Vivid Seats a competitive advantage encourage team members and champion technology improvements for your team.
- Work cross-functionally with other development teams and business stakeholders to deliver impact iteratively.
- Tackle some of the most difficult challenges scaling an e-commerce marketplace by developing creative algorithms and features that maximize value and efficiency across the organization.
- Collaborate to develop and maintain best practices across the software development lifecycle.
- Mentor other engineers through pairing code reviews and tech talks.
How your role expectations will progress as a Software Engineer in the first 30 90 and 180 days:
30 days in
- Complete new hire orientation gaining the resources you need to be successful.
- Learn how ticket marketplaces operate and how you’ll contribute to providing great experiences for our customers.
- Acclimate to team and company norms business objectives and Vivid Seats values.
- Develop basic understanding of applications tech stack and development process.
- Deploy and make changes to our production systems.
90 days in
- Contribute to our processes methods or technologies to support overall business goals and drive team efficiencies.
- Contribute to team planning estimations and design sessions.
- Apply a solid understanding of our business goals and our system architecture to your everyday decision making.
- Leverage a mindset of continuous experimentation to help with team efficiency.
- Work with cross-functional stakeholders to decompose and iteratively deliver business objectives.
- Produce and deliver clean quality code that drives team and company tech goals forward.
180 days in
- Leverage application observability tools to know about problems before our users.
- Have self-sufficiency in all applications touched by the team.
- Proactively engage in continuous learning in order to advance skill sets necessary for team goals.
- Identify areas of opportunity within our systems come up with a plan to improve them ship them and share results and impact.
- Own a career growth plan developed in partnership with your manager and work towards it.
What You’ll Bring:
- 4+ years professional experience building and supporting production web applications.
- Strong knowledge of front-end languages (we use TypeScript React and Next.js)
- Experience with Java Python Node.js or other similar backend technologies preferred.
- Experience in designing building and testing modern web or cross-platform mobile solutions as part of an agile or cross-functional team.
- Experience with client-side application state libraries (ex. Redux Zustand)
- Experience with front-end testing frameworks (ex. Jest Mocha Enzyme etc.)
- Strong written and interpersonal communication skills to document and share team best practices across the department.
- Exposure to design systems anda/b testing.
- A proactive mindset toward embracing experimenting and integrating AI tools to drive efficiency elevate your work and contribute to a culture of innovation.
Vivid Seats Pay Transparency Disclaimer: Full time offers from Vivid Seats include annual bonus incentives for all employees; mental health days; medical dental and vision insurance; monthly credits and discounts for attending live events; and a variety of additional workplace perks. The typical starting salary within the full salary range for this position can range. Factors which may affect starting salary include geographic market relevant skills/experience education and other qualifications.
Full Salary Range: $115000 – $155000 CAD
Location: Toronto ON
We believe in a hybrid 3 days/week in-office working model which provides employees the flexibility to take advantage of in-person and remote collaboration.
#LI-MM1
#LI-Hybrid
Our Commitment:
We are an equal opportunity employer that values the critical importance of a diverse workforce and sense of belonging. Many of our roles have flexible requirements and we encourage you to apply regardless of whether you meet every qualification.
Skills Required
- 4+ years professional experience
- Strong knowledge of front-end languages
- Experience with backend technologies
- Experience designing and testing web solutions
- Strong communication skills
What the Team is Saying
Vivid Seats Compensation & Benefits Highlights
- Healthcare Strength—The package includes multiple medical plan types (BCBS PPO HSA HMO) alongside dental vision telehealth and mental‑health programs. Employer‑paid life insurance AD&D disability coverage and EAP reinforce the depth of core protection.
- Leave & Time Off Breadth—PTO mental‑health days and paid maternity/paternity policies are highlighted with references to flexible or unlimited PTO sick days holidays floating holidays and sabbaticals. These options are positioned to support rest wellbeing and family needs.
- Wellbeing & Lifestyle Benefits—Covered gym memberships wellness programs/weeks catered lunches snacks hybrid work and on‑site fitness amenities are emphasized. Monthly ticket credits and discounts to attend live events provide a distinctive lifestyle perk.
Vivid Seats Insights
What We Do
Founded in 2001 Vivid Seats is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events artists and teams they love. Based on the belief that “Life Happens Live” the Chicago-based company provides exceptional value by providing one of the widest selections of events and tickets in North America and an industry leading Vivid Seats Rewards program where all fans earn on every purchase. Through its proprietary software and unique technology Vivid Seats drives the consumer and business ecosystem for live event ticketing and enables the power of shared experiences to unite people.
Why Work With Us
We build products that connect people and create lasting memories. If doing meaningful work inspires you you’re our kind of people. We are passionate about facilitating amazing fan experiences and just as intent on providing compelling experiences for our employees. Create and attend incredible live event experiences with us!
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Vivid Seats Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
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Date Posted
05/21/2026
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