Software Engineering Associate_CEBU

What You'll Do

A. Application Development

• Program, design and maintain software applications

• Support analysis, implementation of technology solutions based on client requirements

• Identify and solve system issues

B. Functional Development

• Develop new features or products for a particular area of our platform, working alongside the Development Team

• Maintain and enhance current features and functionalities, and monitor and control the system

• Configure business processes based on defined business requirements

C. Analytics

• Turn information into action through Analytics-based solutions

• Develop quantitative and qualitative business insights using analytical tools and techniques

• Integrate systems and data quickly and effectively

D. Software Tester

• Construct and execute test scripts

• Document and report system errors and gaps identified during testing phase

• Drive recommendations that contribute to the improvement of the program

E. Application / Modern Support

• Support end-users through calls

• Provide end-to-end support for incidents and client requests from problem diagnosis up to resolution

• Document and report gaps or issues identified during the operation

• Drive recommendations that contribute to the improvement of the program

• Build relationships to create, reinforce, motivate and guide customers and partners

F. IT Operations Associate

• Administer and maintain clients’ IT systems infrastructure, deal with servers, databases, network, and Cloud

• Develop and maintain knowledge of tools and service management procedures necessary to run IT operations

• Support incident identification, prioritization, and resolution activities

• Participate in automation and other continuous improvement initiatives