Software Engineering Intern

Medica is a non-profit health insurance company headquartered in Minnetonka with offices in Madison, Duluth, St. Cloud, Fargo, and Omaha. The company is active across the heart of America and provider healthcare coverage in multiple markets. Medica is engaged in our communities through the charitable grant-making work of the Medica Foundation and active employee giving and volunteer programs.

Medica will host a hybrid, 12-week, paid Internship Program. Interns will have the opportunity to network within Medica and with other Interns through weekly Lunch-and-Learns and opportunities to hear from Executives. We strive to offer a well-rounded education of the inner workings of a health plan. Each internship offers a meaningful experience and impactful projects you'll be able to discuss with future employers. At Medica, we look forward to our Summer Internship Program each year.

Department Introduction:

The Software Engineering Department at Medica has principal accountability for software delivery for the organization. The department consists of multiple agile scrum teams which are led by a Scrum Master and Product Owner. The Scrum teams are organized around primary product families: Claims, Member, Provider, etc. These scrum teams work to deliver requested scope against Medica's roadmap and primary delivery objectives.

Medica is seeking a highly motivated and detail-oriented individual to join Medica on the Delivery Excellence team. This is a unique opportunity for an individual who is looking to gain valuable experience and develop their skills with experienced professionals and dynamic work environment. This position will have the opportunity to work on real-life projects and contribute to the success of Medica. Interns will have a chance to work with a multitude of delivery teams to assist the scrum masters with software delivery, metrics, reporting, and other coordinating activities.

Work Expectations:

Intern would be expected to interface with one product family grouping, primarily working with the Scrum Masters and Product Owners, as well as support the cross-department Delivery Excellence team.

• Product Calendar Management/Coordination
• Assist with Project Documentation and Reporting
• Assist with Agile Feature and Story tool set-up
• Assist the Scrum Master with coordination tasks
• demand management and reporting,
• resource plan entry
• Drawing reports from source systems for resource, capacity and allocation planning with proper direction
• Action items/agendas/scheduling and other follow-up for Scrum teams
• Issue follow-up and monitoring tasks at others' direction
• Assist in Program Increment Planning and Preparation in conjunction with Product Owner and Scrum Masters

Desired Outcomes:

Project coordination and alleviation of day-to-day product team tasks. Improved process flow and turn-around times for demands, Agile ceremonies, features and stories. Improved transparency and efficiency for project status and portfolio management.

Gained Experience:

Knowledge and Experience of Agile Scrum teams, Scaled Agile processes and ceremonies, Agile ceremonies, functions of a high performing HealthCare IT Delivery organization

Qualifications:

• Applicant should be going into Junior or Senior Year
• Majors - IT, Health Care, or Business-related field preferred but not required
• Functional/technical experiences - Microsoft Office suite experience

Skills & Abilities:

• Ability to manage multiple tasks
• High degree of organization and self-motivation
• Effective written and verbal communication skills
• Results oriented
• Strong coordination and facilitation skills
• Willingness to learn
• Ability to work well in teams
• Attention to detail
• Maintain regularly assigned work schedule

This position is a Hub role, which requires an employee to occasionally come onsite to the Minnetonka office for applicable heads-up work. Frequency is determined by business need as decided by leadership.

Medica's commitment to diversity, equity and inclusion (DEI) includes unifying our workforce through learning and development, recruitment and retention. We consistently communicate the importance of DEI, celebrate achievements, and seek out community partnerships and diverse suppliers that are representative of everyone in our community. We are developing sustainable programs and investing time, talent and resources to ensure that we are living our values. We are an Equal Opportunity/Affirmative Action employer, where all qualified candidates receive consideration for employment indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)