Software Engineering Manager

We are a SaaS company and the world’s foremost evangelist of the Subscription Economy®. Zuora’s leading subscription relationship management platform helps enable businesses in any industry to launch or shift products to subscription, implement new pay-as-you-go pricing and packaging models, gain new insights into subscriber behavior, open new revenue streams, and disrupt market segments to gain competitive advantage. Zuora serves more than 800 companies around the world in every industry. The Subscription Economy Index (SEI) demonstrates that SEI companies are growing revenues approximately nine times faster than the S&P 500. Headquartered in Silicon Valley, Zuora also operates offices in Atlanta, Boston, Denver, San Francisco, London, Paris, Beijing, Sydney and Tokyo.

THE TEAM

The product catalog team manages Zuora’s product catalog that allows the customers to define what they want to sell, the pricing and charge models that provides flexibility and extensibility specially designed for the subscription businesses.

WHAT YOU WILL DO AND ACHIEVE

• Leading by example with respect to code quality, testing and documentation
• Continuously refining the team's ability to set clear priorities, estimate effort and set accurate expectations regarding delivery dates
• Moderating the collaboration between team members and senior engineering leaders on the design and implementation of new architectural patterns
• Identifying ways to improve the tools and processes that the team uses to build, test and release code
• Supporting Product Managers as they work with the team to deliver product features
• Working with our Documentation, Support and Customer Success teams to provide help, fix customer-reported bugs and handle escalations
• Identifying individual career goals and working closely with each team member to achieve them
• Managing team dynamics and inspiring collective morale
• Fostering a strong culture of customer empathy, encouraging the team to focus first on solving customer problems
• Participating in the process of locating, screening and interviewing engineering candidates

WHAT YOU’LL NEED TO BE SUCCESSFUL

• 8+ years’ experience building software products, particularly multi-tiered or distributed web applications
• 3+ years managing teams of at least 4 other engineer
• Working knowledge of API design and distributed backend systems
• Proven track records in owning and delivering commercial software products

RELEVANT TECHNOLOGIES:

• Hands-on experience in Java, Spring/Spring Boot, Hibernate/Mybatis, or other object oriented programming languages or application framework.
• Knowledge in RDBMS (e.g. MySql, Postgres); Non-Relational DB (e.g. Redis, Mongo, DynamoDB) and Message Queues (e.g. ActiveMQ, Kafka)
• Micro Service Architecture
• Docker/Kubernetes

ABOUT ZUORA & OUR “ZEO” CULTURE

Zuora (NYSE: ZUO) Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom.

At Zuora, we have one CEO but ​every employee is empowered and supported to be the ‘ZEO’ of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200+ ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work. In addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with “career cash” and plenty of learning and development opportunities.

To learn more visit www.zuora.com

Zuora is proud to be an Equal Employment Opportunity employer.

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.