Software Engineering Manager

About You

You’re an engineering leader who is motivated by the endless pursuit of knowledge and excellence. You’ve collaborated across disciplines (especially with product and design) to build and execute a roadmap that your whole team is ecstatic about. You know that having a strong idea isn’t enough, and that you need to sell your idea to your team and your stakeholders for it to land successfully. You’re familiar with a healthy tension between you and your colleagues. You’re confident presenting unpopular opinions, and you listen empathetically to the ideas presented by others.

Why This Role is Exciting

We’re seeking a highly motivated Engineering Manager who can lead a team to drive large, strategic, and complex projects from end-to-end. This position requires a high level of leadership, empathy, mentorship, and helping to design and architect scalable solutions. Our ideal candidate should be able to take a broad idea from concept, to plan, to implementation. We're a hardworking, energetic team that is passionate about our customers and we believe that to be successful we should never stop learning: learning about our customers, our product, and how to build better software.

Key Responsibilities

• Technical Leadership: Willingness to get hands-on in the code with the team to provide ground-level direction and feedback when needed. Build a strong understanding of our Ideal Customer Profile (ICP) and use that to inform technical and product direction.
• People Leadership: Ensure your team is well-supported and able to work effectively. Manage and develop a diverse team of engineers through hiring, retaining, mentoring, and continually building the team and individual’s capabilities.
• Partnership: Develop and nurture relationships with Product, Design, QA, Customer Success, Sales, etc. to deliver the best-in-class experience for our customers. Work closely with Product Management to set meaningful goals and objectives for the team. Proactively identify and advocate for collaboration opportunities with other teams.
• Process Improvement: Iterate and improve on software development processes within the team and across the organization to deliver outstanding results for our customers.

Attributes for a Successful Candidate

• 5+ years of engineering people management experience of teams 20+
• 8-10 years of full stack software engineering experience developing web-based applications across multiple languages and modern tools
• Meaningful experience with a part of our technical stack: Javascript, Node.js, Ember.js, React.js and PostgreSQL
• Experience working on SaaS applications in an agile environment
• Experience managing remote and geographically dispersed teams
• Ability to communicate complex technical ideas effectively to non-technical audiences

Nice to Have

• Experience working in a highly regulated ARC or GRC environment
• Experience with Cloud and Server Side Programming: AWS, Azure, Node.js, and Python
• Experience working in B2B/B2B2C SaaS
• Experience developing complex workflow solutions
• Bonus: Contributor to open-source projects