Software Engineering Manager

Ask Yourself

• Are you a passionate and curious go-getter that wants the opportunity to make an impact in a high-growth and fast-paced SaaS company?
• Are you excited about helping nonprofits reach, engage and retain the donors they depend on to achieve their vision for a better world? 
• Does your company have a philanthropic mascot (Blossom the Orangutan) that oversees their Industry leading customer retention rate and stellar NPS scores? 

If you answered yes to those first few questions then you may be just what we are looking for in our next Software Engineering Manager - RoR

The Company

• Through acquisition, Kindful and Bloomerang have joined forces in supporting tens of thousands of non profit professionals globally. Our stand-out team of 300+ employees believes in the value of life with a mission, and they take great pleasure in helping passionate charities make smart decisions that help them reach out, grow, and thrive through easy-to-use software. Together, we’ve created the highest-rated fundraising/donor CRM platform on the market and we are excited for the opportunity to add people like yourself to our best-in-class culture. 

The Role

• As a Manager, Software Engineering for the CRM product, you’ll lead a growing product development team, ensuring flawless execution and promoting functional excellence. As a leader, you will apply your hands-on technical experience and ability to deliver in a fast-paced, enterprise environment. This person must have experience leading the development and release processes of high-availability, high-scalability, high-performance, complex distributed systems and Software as a Service (SaaS) applications.

Duties/Responsibilities

• Manages, mentors, coaches, motivates and delegates tasks to a team of talented software engineers and principal engineers.
• Code review, and design review as needed to ensure consistency of design is both “built for purpose” for onshore and offshore teams
• Drives improvement of engineering practices both for their teams and for engineering holistically, through direct contribution and coaching / support of teams.
• Acts as a thought leader and organizational driver for technical needs as part of the planning process; ensures all the correct technical team members are involved in the requirements discovery phase, asks questions and drives clarity of scope and requirements, and partners closely with the business and Product team to ensure we are achieving best outcomes for future work.
• Monitors team performance, provides timely and critical feedback on a regular cadence, establishes plans for improvement when necessary, and provides quarterly performance checkpoints with each direct report (at a minimum).
• Ability to quickly analyze situations and determine teams to delegate responsibility as well as appropriate levels of follow-up and accountability.
• Works together with other Managers and other leaders across technology and other departments to understand and address gaps or improvement opportunities in their organization.
• Fosters a culture of continuous improvement in all areas of technology and instills the principles of this culture in the team.
• Supports the transition to a DevOps culture through direct and indirect involvement.
• Provides detailed and timely status updates to Senior Leadership as needed.
• Oversees or supports the team during production outages as necessary.
• Maintains technical knowledge and understanding of the latest development methodologies and best practices by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Other duties as assigned.

What Does It Take

• 10+ years of engineering experience supporting enterprise software
• 2+ years of experience managing engineers
• Experience building SaaS applications, employing agile software development practices
• A proven track record of leadership and delivering successful outcomes.
• You are an adept problem solver with a high level of technical competence and knowledge of industry best practices.
• You have the ability to both provide and receive constructive feedback.
• You have the ability to develop trust with team members while building strong working relationships.
• Experience with modern software development and DevOps practices and technologies like Kubernetes, Infrastructure-as-Code, microservices.

Tech Stack

• Ruby on Rails
• PostgreSQL, Redis
• Javascript, CSS, React, Backbone.js
• Github, CircleCI, Graphana 
• Jira, Google Suite, Slack

Benefits 

• Health Insurance: Medical, Vision, Dental, FSA, HSA
• Paid Parental Leave: For time spent with your little one
• 401K with Match: To help you save for the future 
• Wellness: You'll have access to a free subscription to Headspace, a free weekly yoga class taught via Zoom, and a kitchen stocked with snacks and coffee. 
• Time Away: PTO, Flex Days, Volunteer Days, 13 Paid Holidays 
• Equipment: We ship everything to your front door

Location 

This is a full-time, permanent position, either fully remote or based in our Indianapolis HQ. We do not offer Visa sponsorship or relocation assistance at this time. 

Registered States

We are currently registered to employ in the following states: Arizona, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Louisiana, Massachusetts, Minnesota, Michigan, Nebraska, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin

Accommodations 

Applicants with disabilities may contact [email protected] to request accommodation in completing an employment application.

Posting Statement 

Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. 

Bloomerang does not accept agency resumes or partnerships at this time.