Manage a team of engineers developing AI-driven features ensure adherence to best practices and foster a culture of innovation and learning.
At WHOOP we're on a mission to unlock human performance. WHOOP empowers users to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable device tracks key physiological metrics such as heart rate variability resting heart rate and sleep quality to provide personalized insights into users' fitness health and recovery. The AI Support team at WHOOP is responsible for delivering an exceptional support experience to our prospective and current leveraging cutting-edge AI technologies.
As an Engineering Manager at WHOOP you will have technical and people management responsibilities. On the technical side you will work closely with product management to carefully design experience and across all software teams to successfully enable your team to deliver. You will support the team in developing technical designs architecture and operational excellence needs. You will ensure that the engineering team adheres to best practices and standards for software development.
On the people management side you will manage and mentor a team of cross-skilled engineers across backend AI iOS and Android and provide regular performance feedback and ensure professional development and growth. You will work to foster a culture of innovation teamwork psychological safety and continuous learning. You are responsible for promoting a positive work environment where all team members feel valued supported and empowered to do their best work.
RESPONSIBILITIES:
- Guiding and managing a team of cross-skilled engineers responsible for developing features ranging from AI features across internal and external use cases
- Collaborating with cross-functional teams to ensure the successful delivery of these features.
- Managing third-party vendor both technology and relationship
- Defining technical strategy architecture and design for product features
- Ensuring the engineering team adheres to best practices standards and processes for software development testing and deployment
- Driving continuous improvement initiatives to optimize the engineering team's productivity quality and efficiency
- Providing mentorship guidance and coaching to team members to ensure their professional development and growth
- Fostering a culture of innovation teamwork psychological safety and continuous learning
QUALIFICATIONS:
- Experience building AI products
- Experience as a software developer with experience operating in a management role
- Strong technical skills in Applied AI software development testing and deployment
- Excellent communication interpersonal and management skills
- Passion for wearable technology and a desire to work in a fast-paced startup environment
- Experience managing an AI product at scale is a plus
Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework.
This role is based in the WHOOP office located in Boston MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston MA office.
Interested in the role but don’t meet every qualification? We encourage you to still apply! At WHOOP we believe there is much more to a candidate than what is written on paper and we value character as much as experience. As we continue to build a diverse and inclusive environment we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract motivate and retain exceptional talent by offering competitive base salaries meaningful equity and consistent pay practices that reflect our mission and core values.
At WHOOP we view total compensation as the combination of base salary equity and benefits with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $150000-$215000. Salary ranges are determined by role level and location. Within each range individual pay is based on factors such as job-related skills experience performance and relevant education or training.
In addition to the base salary the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range total compensation will depend on the candidate’s specific qualifications expertise and alignment with the role’s requirements.
Learn more about WHOOP.