Software Program Manager

Alert Innovation is a fast-growing company on a mission to reinvent retailing through robotics. We've partnered with the world's largest retailer to develop our Alphabot® technology, which will enable a new form of retail store. We are a diverse, driven, and creative team of professionals and servant leaders working daily to design systems that are changing the world of customer fulfillment.

We're hiring a Software Program Manager in our Greater Boston location to be a leader on our Product Development team. Software Program Managers are integral to the creation and maintenance of complex schedules, planning milestones, and making commitments to ensure the successful delivery of complex and large-scale customer systems. We're seeking an individual with experience leveraging a team-centric project management framework, governed by an Agile Scrum software Product Development Process (PDP).

The right person is well-versed in Agile development methodologies and brings a host of tools to overcome common challenges of applying Agile principles to a multidisciplinary, fast-paced, and innovative company. They have scalable skills that produce predictable project outcomes and product performance while the portfolio of projects and the number of execution teams are expanding.

Our Software Program Managers have demonstrated capabilities of organizing multiple workstreams to enable a team to focus on the right work, right now, and they use their experience in using disciplined change management, project portfolio management, and risk management strategies in everyday practice.

They are a team of problem solvers! They enjoy bringing forward new ideas and concepts without being prompted and have the initiative and skills to adequately implement change and coach all levels of the organization in the adoption of new methods and processes. They exhibit infectious leadership that inspires and creates excitement and confidence when working through challenges.

What Will You Do?

• Plan, execute and track the progress of Agile software development programs for large, complex software systems following the Alert software Product Development Process (PDP).
• Coordinate and synchronize multiple scrum teams to design, build, test, and release software, acting as Scrum Master for small programs and/or leading one or more Program Managers/Scrum Masters for complex programs.
• Lead cross-team and program-wide ceremonies and efforts, including scrum of scrums, release planning, sprint demonstrations, and resource planning.
• Work with Product Management, Systems Engineering, and Technical Leads to align software release feature sets with the product roadmap and business priorities.
• Monitor, assess, improve and communicate program performance to team members, peers, and leadership with a keen focus on scope, quality, schedule, and risk management.

What Are We Looking For?

• Someone who is excited about managing software development programs using Agile Scrum and is even more excited at the opportunity to work at a company where expertise and passion can influence how projects are executed.
• 10+ years working in an Agile Scrum software environment, at least 5 years as Program Manager in a matrix organization with experience delivering complex software systems to enterprise customers.
• Willingness to learn and grow as well as share knowledge, experience mentoring, leading, and teaching Agile/project management skills.
• Possession of a comprehensive suite of tools applicable to common project challenges.
• Excellent communications and interpersonal skills; able to build effective team relationships and efficiently mediate teams to achieve consensus.
• Project Management Professional (PMP), Agile Certified Practitioner (ACP), or equivalent formal training preferred.
• Expertise in Jira and Confluence preferred.
• Some exposure to Smartsheet or other project management tools is preferred
• B.S. degree in a technical discipline or the equivalent in training and experience

What Do We Offer?

Alert Innovation offers a highly competitive salary for the Pittsburgh market. Every employee is granted stock options that vest over four years. Full-time employees receive a generous benefits package starting on their first date of employment:

• No fixed limits on the number of workdays that you can take off for personal reasons, including vacations. You take what you need keeping in mind the demands of your team's workload.
• Medical, Dental, Vision, Life Insurance, and 401K company match.
• Tuition & work-related training reimbursement programs.
• Employee Assistance Program to assist with emotional health, parenting, eldercare, nutrition, legal and financial consultation needs.

The above is only some of the benefits we offer. is not meant to be a comprehensive explanation. To learn more, please visit: https://www.alertinnovation.com/boston-robotics-jo

Alert Innovation offers a safe work environment for its employees and partners. All employees, contractors, interns, and visitors are required to be fully vaccinated. Additional COVID precautions, such as wearing face masks, hand washing, and hand sanitizing are also common practices in all Alert Innovation facilities. We are a flexible work environment and offer on-site and hybrid work schedules based on team requirements.

Alert Innovation is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.