Job Description
At Relativity Space we’re building rockets to serve today’s needs and tomorrow’s breakthroughs. Our Terran R vehicle will deliver customer payloads to orbit meeting the growing demand for launch capacity. But that’s just the start. Achieving commercial success with Terran R will unlock new opportunities to advance science exploration and innovation pioneering progress that reaches beyond the known.
Joining Relativity means becoming part of something where autonomy ownership and impact exist at every level. Here you're not just executing tasks; you're solving problems that haven’t been solved before helping develop a rocket a factory and a business from the ground up. Whether you’re in propulsion manufacturing software avionics or a corporate function you’ll collaborate across teams shape decisions and see your work come to life in record time. Relativity is a place where creativity and technical rigor go hand in hand and your voice will help define the stories we’re writing together. Now is a unique moment in time where it’s early enough to leave your mark on the product the process and the culture but far enough along that Terran R is tangible and picking up momentum. The most meaningful work of your career is waiting. Join us.
About the Team:
The Terrestrial Software team is building the foundation for an automated rocket factory and integrated launch platform. Their mission is to automate and streamline workflows across the entire lifecycle of Terran R from raw material intake to launch operations and eventually manufacturing on Mars. Today that means partnering directly with teams across design materials manufacturing and test and launch to design implement and deploy end-user enterprise-wide applications industrial automation data analytics infrastructure and next-generation AI to solve real problems and accelerate progress. Long term the team is laying the groundwork for a modular scalable software platform that can power highly autonomous operations on Earth and beyond. This is a team for builders and thinkers who thrive on cross-functional impact and want to shape the digital backbone of our future in space.
About the Role:
We're seeking a Support Specialist to join our Enterprise Application Software team with a primary focus on providing frontline support for our software systems and end users.
What You'll Do:
- Serve as first-line support for enterprise system issues and user inquiries
- Monitor and respond to support tickets ensuring timely triage
- Troubleshoot user issues & system errors
- Document solutions and maintain knowledge base articles
- Assist with system configurations user setup and user testing sessions
- Collaborate with Software Engineers Product Managers and Solution Architects
What You'll Need:
- Bachelor's degree in Business Information Systems Computer Science or related field
- 1-2 years of experience in business systems support or software support
- Basic understanding of enterprise business systems (ERP MES HRIS etc.)
- Strong problem-solving and communication skills
- Customer service orientation
- Ability to work independently and manage multiple priorities
At Relativity Space we are committed to transparency and fairness in our compensation practices. Actual compensation will be determined based on experience qualifications and other job-related factors.
Compensation is only one part of our total rewards package. Relativity Space offers competitive salary and equity a generous PTO and sick leave policy parental leave an annual learning and development stipend and more! To see some of the benefits & perks we offer please visit here.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.
If you need a reasonable accommodation please contact us at [email protected].
Top Skills
What We Do
Relativity Space is on a mission to better connect humanity to space and the universe beyond our planet. Our medium-to-heavy lift reusable rocket Terran R will deliver customer payloads to orbit meeting the growing demand for launch capacity. But that’s just the start. Achieving commercial success with Terran R will unlock new opportunities to advance science exploration and innovation pioneering progress that reaches beyond the known.
Why Work With Us
Joining Relativity means becoming part of something where autonomy ownership and impact exist at every level. Here you're not just executing tasks; you're solving problems that haven’t been solved before helping develop a rocket a factory and a business from the ground up.
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Relativity Space Offices
OnSite Workspace
At Relativity Space we are an office-first company. We believe our best work happens in person—where collaboration is faster problem-solving is sharper and ideas flow more freely.
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Date Posted
04/02/2026
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